Search results for: Vaughan Coffey

Authors: Mohammed Ali Ahmed, Vaughan Coffey, Bo Xia

Abstract:

Quality management systems (QMSs) in the construction industry are often implemented to ensure that sufficient effort is made by companies to achieve the required levels of quality for clients. Attainment of these quality levels can result in greater customer satisfaction, which is fundamental to ensure long-term competitiveness for construction companies. However, the construction sector is still lagging behind other industries in terms of its successful adoption of QMSs, due to the relative lack of acceptance of the benefits of these systems among industry stakeholders, as well as from other barriers related to implementing them. Thus, there is a critical need to undertake a detailed and comprehensive exploration of adoption of QMSs in the construction sector. This paper comprehensively investigates in the construction sector setting, the impacts of all the salient factors surrounding successful implementation of QMSs in building organizations, especially those of external factors. This study is part of an ongoing PhD project, which aims to develop a new framework that integrates both internal and external factors affecting QMS implementation. To achieve the paper aim and objectives, interviews will be conducted to define the external factors influencing the adoption of QMSs, and to obtain holistic critical success factors (CSFs) for implementing these systems. In the next stage of data collection, a questionnaire survey will be developed to investigate the prime barriers facing the adoption of QMSs, the CSFs for their implementation, and the external factors affecting the adoption of these systems. Following the survey, case studies will be undertaken to validate and explain in greater detail the real effects of these factors on QMSs adoption. Specifically, this paper evaluates the effects of the external factors in terms of their impact on implementation success within the selected case studies. Using findings drawn from analyzing the data obtained from these various approaches, specific recommendations for the successful implementation of QMSs will be presented, and an operational framework will be developed. Finally, through a focus group, the findings of the study and the new developed framework will be validated. Ultimately, this framework will be made available to the construction industry to facilitate the greater adoption and implementation of QMSs. In addition, deployment of the applicable recommendations suggested by the study will be shared with the construction industry to more effectively help construction companies to implement QMSs, and overcome the barriers experienced by businesses, thus promoting the achievement of higher levels of quality and customer satisfaction.

Keywords: Barriers, critical success factors, external factors, internal factors, quality management systems.

Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 2011

Authors: Sevgi Birsel Nemlioğlu, Hasan Atak

Abstract:

Aggression is a behavior that cannot be approved by the society. Vandalism which is aggression towards objects is an action that tends to damage public or personal property. The behaviors that are described as vandalism can often be observed in the schools as well. According to Zwier and Vaughan (1) previous research about the reasons of and precautionary measures for vandalism in schools can be grouped in three tendency categories: conservative, liberal and radical. In this context, the main aim of this study is to discover which ideological tendency of the reasons of school vandalism is adopted by the teachers and what are their physical, environmental, school system and societal solutions for vandalism. A total of 200 teachers participated in this study, and the mean age was 34.20 years (SD = 6.54). The sample was made up of 109 females and 91 males. For the analysis of the data, SPSS 15.00, frequency, percentage, and t-test were used. The research showed that the teachers have tendencies in the order of conservative, liberal and radical for the reasons of vandalism. The research also showed that the teachers do not have any tendency for eliminating vandalism physically and general solutions on the level of society; on the other hand they mostly adopt a conservative tendency in terms of precautions against vandalism in the school system. Second most, they adopt the liberal tendency in terms of precautions against vandalism in the school system. . It is observed that the findings of this study are comparable to the existing literature on the subject. Future studies should be conducted with multiple variants and bigger sampling.

Keywords: Vandalism, School, Vandal, Turkey, Teacher, Tendency.

Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 1894