Commenced in January 2007
Frequency: Monthly
Edition: International
Paper Count: 30379
The Role of Cultural Transformation in Telco Strategy

Authors: F. Amin, S. Feizi

Abstract:

This paper describes the complex nature of organizational culture and its role in telecom organizations. To set the stage for culture change, the literature is reviewed for perspective on the role and function of culture in organizations. Organizational the­orists as well as business consultants report that a strong organizational culture is essential for success because the shared assumptions, values and culture of an organization influence the behavior of its individual members.

Keywords: Management, Telecommunication, Cultural, Transformation, Component

Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1089202

Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 1320

References:


[1] E. Schein, The Corporate Culture Survival Guide. 7rd ed., San Francisco, Jossey-Bass Publishers, 1999.
[2] T. Peters, R. Waterman, In Search of Excellence. New York, NY: Harper & Row Publishers, 1982.
[3] K. Cameron, A Process for Changing Organizational Culture, The Handbook of Organizational Development, 2004.
[4] K. E. Weick, K. H. Roberts, "Collective Mind in Organizations: Heedful interre¬lating on flight decks,” Administrative Science Quarterly, vol. 38, pp.357-381, 1993.
[5] M. Harrison, Diagnosing Organizations: Methods, Models, and Processes, Thousand Oaks, SAGE, 2005, ISBN: 0-7619-2572-4.
[6] Wilbur, K. A Brief History of Everything, 2rd ed., Boston: Shambhala, 2000.
[7] J. Kotter, "What Leaders Really Do,” Harvard Business Review, vol. 79, pp.85-96, December 2001.
[8] D. B. Wagner, J. L. Spencer, "The role of surveys in transforming culture: Data, knowledge, and action,” In Kraut, A. I. (Eds.), Organizational surveys: Tools for assessment and change, pp.67-87, San Francisco: Jossey-Bass, 1996.
[9] R. A. Heifetz, M. Linsky, Leadership on the Line. Boston, MA: Harvard Business School Press, 2002.
[10] D. Goleman, "Leadership that Gets Results,” Harvard Business Review, pp.78-90, March-April 2000.
[11] D. S. Reina, M. L. Reina, Trust and Betrayal in the Workplace, San Francisco, CA: Berrett-Koehler, 2009.