Commenced in January 2007
Paper Count: 30172
Employee Loyalty and Telecommuting
Abstract:Telecommuting has become an increasingly popular work arrangement. However, little research has examined the impact of telecommuting on the relationship between employees and the organization. This study aims to shed light on this aspect by comparing the loyalty of telecommuters and non telecommuters as it can be viewed from three angles: organizational loyalty, peer loyalty, and professional loyalty. Furthermore, this paper will explore the dynamics among employee loyalty, productivity, and job satisfaction. Whereas previous studies had looked on employees that are not fully telecommuting, the current study concentrates on employees that are exclusively working from home.
Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1330513Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 1931
 F. Belanger and R.W. Collins, "Distributed Work Arrangements: A Research Framework," The Information Society, vol.14, pp. 137-152, 2001.
 F. Belanger, "Workers- Propensity to Telecommute: An Empirical Study," Information and Management, vol. 35, pp. 139-153, 1998.
 J.M. Nilles, Making telecommuting Happen. Van Nostrand Reinhold, New York, 1994.
 N.B. Kurland and T.D. Egan, "Telecommuting: Justice and Control in the Virtual Organization," Organization Science, vol. 10(4), pp. 500- 513, July/August, 1999.
 F.F. Reichheld, R.G. Markey, and C, Hopton, "The Loyalty Effect - the Relationship between Loyalty and Profits," European Business Journal, pp. 134-139, 2000.
 P.M. Podsakoff, S.B. MacKenzie, J.B.Paine, and D.G. Bachrach, "Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research," Journal of Management,vol. 26(3), pp.513-563, 2000.
 L.R. Jauch and U, Sekaran, "Employee Orientation and Job Satisfaction Among Professional Employees in Hospitals," Journal of Management, vol. 4(43), pp. 43-56, 1978.
 H. Mustafa and R.D. Sylvia, "Factor-analysis Approach to Job Satisfaction," Public Personnel Management, vol.18, pp. 623-630, 1975.
 A. Gouldner, "Cosmopolitans and Locals: Towards an Analysis of Latent Social Roles," Administrative Science Quarterly, vol.2(4), pp. 444-480, March 1958.
 R. Merton, Social Theory and Social Structure Glencoe, Ill.: Free Press, 1957.
 M. Maccoby, Why work, New York: Simon & Schuster, 1985.
 J. Haughey, "Does Loyalty in the Workplace have a future?" Business Ethics Quarterly, vol. 3(1),pp.1-16, 1993.
 A. Ishikawa and E.F. Sudit, "Selective Sequential Zero-Based Budgeting Procedures Based on Total Factor Productivity Indicators," Management Science, vol. 27(5), pp. 534-546, May 1981.
 I. Harpaz, I, "Advantages and disadvantages of telecommuting for the individual, organization, and society," Work Study, vol. 51(2/3), pp. 74- 80, 2002.
 J.J. Chapman, N.P. Sheeney, S, Heywood, B. Dooley, and S.C. Collins, "The Organizational Implications of Telecommuting," C.L. Cooper, I.T. Robertson, eds., International Review of Industrial and organizational Psychology. vol.10. Wiley, New York, 1995.