Managing Multiple Change Projects in Supply Chains: A Case Study of a Moroccan Multi-Technical Services Company
Commenced in January 2007
Frequency: Monthly
Edition: International
Paper Count: 33093
Managing Multiple Change Projects in Supply Chains: A Case Study of a Moroccan Multi-Technical Services Company

Authors: Abdelouahab Errida, Bouchra Lotfi, Elalami Semma

Abstract:

In this paper, we try to address the topic of multiple change management by adopting an engineered research methodology, conducted within a Moroccan company during its implementation of several change projects that aim at improving its supply chain management performance. Firstly, we present the key concepts related to our research, namely change management, multiproject management and supply chain management. Then, we try to assess how the change management and multi-project management are applied in this company. Finally, we try to propose an approach that will help managers in dealing with multiple change projects. This approach proposes to integrate change management, project management and multi-project management for managing change projects according to three organizational levels: executive level, project portfolio level and change project level.

Keywords: Change management, multi-project management, project management, change portfolio, supply chain management.

Digital Object Identifier (DOI): doi.org/10.5281/zenodo.2022119

Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 1054

References:


[1] R. Cox, the Successful Implementation of Supply Chain Management Technology Initiatives, Electronic Theses & Dissertations. Georgia Southern University, 2015. (Online). Available at: http://digitalcommons.georgiasouthern.edu/etd/135, (accessed: 15 January 2018).
[2] P. Dittmann, the supply chain drives shareholder value, 2010. (Online). Available at: http://www.thenewsupplychainagenda.com/blog/, (accessed: 15 December 2017).
[3] M. Greer, W. Ford, “managing change in supply chains: A process comparison”, journal of business logistics, Vol. 30, No. 2, 2009.
[4] M. Bremer, how can organizational culture make a difference in leading change? 2015. Available at: https://www.leadershipandchangemagazine.com/organizational-cultureleading- change/, (accessed: 5 January 2018).
[5] D. Parker, J. Charlton, A. Ribeiro, “Integration of project-based management and change management”, International Journal of Productivity and Performance Management, Vol. 62, Issue 5, pp. 534 – 544, 2013.
[6] Autissier D, J-M Moutot, Méthode de conduite de changement, 4ème édition, Dunod, 2016.
[7] W. Fernez, C. Triomphe, “ Le management multi projets : définitions et enjeux ”, Faire de la recherche en management de projet, Paris, Vuibert, FNEGE, pp. 189-207.
[8] J. Balogun, V. Hailey, Exploring Strategic Change, 2ème edition, Prentice Hall, London, 2004.
[9] P. Stank, J. Paul, W. Autry, “The new supply chain agenda: a synopsis and directions for future research”, International Journal of Physical Distribution & Logistics Management, V. 41 Iss. 10 pp. 940 – 955, 2011.
[10] V. Chanal et al. « Vers une ingénierie de la recherche en sciences de gestion », Revue française de gestion 2015/8 (N° 253), p. 213-229.
[11] B. Lotfi et B. Benchekroun. Gestion collective du changement par la méthode ARC. GISEH 2010, Sep 2010, Clermont-Ferrand, France.
[12] M. Thiry, “Creating project-based organizations to deliver value”. Paper presented at PMI® Global Congress 2007—Asia Pacific, Hong Kong.
[13] S. Elonen, K. Artto, “Problems in managing internal development projects in multi-project environments”, International Journal of Project Management pp. 395–402, 2003.
[14] S. Loufrani. Management des compétences et organisation par projets: une mise en valeur de leur articulation. Analyse qualitative de quatre cas multisectoriels, thèse de doctorat de l’Université Nice Sophia Antipolis, 2006.
[15] J. Pajares and A. López, “New Methodological Approaches to Project Portfolio Management”, 27th IPMA World Congress, Procedia - Social and Behavioral Sciences 2014, pp 645 – 652.
[16] PMI, Project Management Institute, The standard for portfolio management, 3ème Edition. USA, 2013.
[17] B. Cordelier, Conduire le changement organisationnel, Communication et organisation, available at. https://communicationorganisation.revues.org/411, (accessed: 28 Mars 2017).
[18] S. Nurcan, “une méthode pour la définition de l'impact organisationnel du changement”, Revue des sciences et technologies de l'information, V 7/4, pp.107.
[19] M. Antwi, M. Kale, 2014, “Change Management in Healthcare Literature Review”, the Monieson center for business research in healthcare.
[20] L. Muller, contribution à la conduite de changement en PME: intégration de représentations organisationnelles au processus de changement participatif, thèse de doctorat, université de l’INPL, 1999
[21] F. Galasso, Aide à la planification dans les chaînes logistiques en présence de demande flexible, thèse de doctorat de l’INPT, 2007.
[22] A. Aladwani, “Change management strategies for successful ERP implementation”, Business Process Management Journal, Vol. 7 No. 3, 2001, pp. 266-275.
[23] J. Flauder, Déploiement du Lean Management dans un atelier de conditionnement et conduite du changement. Thèse de doctorat, université de Bordeaux, 2015.
[24] T. Creasey, Adapting and adjsuting change management in an agile project.2017. (Online). Available at: http://blog.prosci.com/adaptingand- adjusting-change management-in-agile, consulted18/01/2018.
[25] P. Kotter, leading change, Boston, Harvard Business Review Press, 1996.
[26] Prosci, Prosci’s Change Management Maturity Model, 2004. (Online). Available at: http://www.change-management.com/Prosci-CMMaturity- Model-writeup.pdf, (accessed: 29 January 2018).
[27] C. Perkins, Organizational Change Management Maturity, change Management Institute, 2012. (Online). Available at: www.changemanagementinstitute.com, (Accessed: 15 January 2018).
[28] P. Patanakul, D. Milosevic, “The effectiveness in managing a group of multiple projects”, International journal of project management, 2008.
[29] J. Strasser, 7 Crucial Success Factors for Multi-Project Management. (Online). Available at: www.theprojectgroup.com/blog/en/successfactors- for-multi-project-management/, (accessed: 03 January 2018).
[30] P. Jayashree, S. Hussain, 2011, “Aligning change deployment: a Balanced Scorecard approach”, Measuring Business Excellence, Vol. 15 Issue: 3, pp.63-85.
[31] W. Burke, H. Litwin, “A Causal Model of Organizational Performance and Change”, Journal of Management 1992, vol 18; N3, 523-545.
[32] Boston consulting group, changing change management, 2012. (Online). Available at: http://imgstg. bcg.com/Changing_Change_Management_Dec_2012_tcm9- 98964.pdf, (accessed: 18 January 2018).
[33] Chileshe, «Major challenges in managing multiple project environments in Australia's construction industry", Journal of Engineering, Design and Technology, Vol. 10 Issue 1 pp. 72 – 9, 2012.
[34] P. Patanakul, “Key drivers to the effectiveness in managing multiple projects". PMI Research Conference: Defining the Future of Project Management, Washington, 2010.
[35] Project Management Institute (PMI), Project Management Body of Knowledge, 5ème edition, USA, 2008.