Commenced in January 2007
Frequency: Monthly
Edition: International
Paper Count: 30124
Organisational Effectiveness and Its Implications for Seaports

Authors: Shadi Alghaffari, Hong-Oanh Nguyen, Peggy Chen, Hossein Enshaei

Abstract:

The main purpose of this study was to explore the role of organisational effectiveness (OE) in seaports. OE is an important managerial concept, one that is necessary for leaders and directors in any organisation to understand the output of their work. OE has been applied in many organisations; however, it is a vital concept in the port business. This paper examines various approaches and applications of the OE concept to business management, and describes benefits that are important and applicable to seaport management. This research reviews and classifies articles published in relevant journals and books between 1950 and 2016; from the general literature on OE to the narrower field of OE in seaports. Based on the extensive literature review, this study identifies and discusses several issues relevant to both practices and theories of this concept. The review concludes by presenting a gap in the literature, as it found only a limited amount of research that endeavours to clarify OE in the seaport sector. As a result of this gap, seaports suffer from a lack of empirical study and are largely neglected in this subject area. The implementation of OE in this research has led to the maritime sector interfacing with different disciplines in order to acquire the advantage of enhancing managerial knowledge and competing successfully in the international marketplace.

Keywords: Maritime, organisational effectiveness, seaport management.

Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1127535

Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 758

References:


[1] Lee, D & Brower, R 2006, 'Pushing the Envelope on Organizational Effectiveness: Combining an Old Framework and a Sharp Tool', Public Performance & Management Review, vol. 30, no. 2, pp. 155-178.
[2] Rojas, R 2000, 'A review of models for measuring organizational effectiveness among for forprofit and nonprofit organizations', Nonprofit management & Leadership, vol. 11, no. 1, pp. 97-104.
[3] Baltazar, R & Brooks, MR 2006, 'Chapter 17 Port Governance, Devolution and the Matching Framework: A Configuration Theory Approach', Research in Transportation Economics, vol. 17, pp. 379-403.
[4] Schellinck, T & Brooks, MR 2016, 'Developing an instrument to assess seaport effectiveness in service delivery', International Journal of Logistics Research and Applications, vol. 19, no. 2, pp. 143-157.
[5] Song, D-W & Panayides, P 2015, Maritime Logistics: A Guide to Contemporary Shipping and Port Management, 2 edn, Kogan Page, London, .
[6] Cetin, CK & Cerit, AG 2010, 'Organizational effectiveness at seaports: a systems approach', Maritime Policy & Management, vol. 37, no. 3, pp. 195-219.
[7] Ghorbani, H & Sedeh, HA 2014, 'An empirical investigation on the impact of internal marketing on organizational effectiveness within human resource capabilities perspective (Case study: Islamic Azad University branches in region 4 of Isfahan municipality)', International Journal of Academic Research in Business and Social Sciences, vol. 4, no. 1, p. 635.
[8] Sayareh, 2006, 'A Rationale for Organisational Effectiveness Assessment in Seaport Organisations', Doctor of Philosophy thesis, Australian Maritime College.
[9] Brooks, Schellinck, T & Pallis, AA 2011, 'A systematic approach for evaluating port effectiveness', Maritime Policy & Management, vol. 38, no. 3, pp. 315-334.
[10] Porter, ME 1980, Competitive strategy: techniques for analyzing industries and competitors, New York: Free Press.
[11] Brooks & Schellinck 2015 'Measuring port effectiveness: what really determines cargo interests’ evaluations of port service delivery?', Maritime Policy & Management, vol. 42, no. 7, p. 699.
[12] Sayareh 2009, 'A model for organisational effectiveness (oe) assessment in seaport organisations', in IAME Annual Conference, pp. 12-14.
[13] Schellinck, T & Brooks, MR 2014, 'Improving port effectiveness through determinance/performance gap analysis', Maritime Policy & Management, vol. 41, no. 4, pp. 328-345G. R. Faulhaber, “Design of service systems with priority reservation,” in Conf. Rec. 1995 WASET Int. Conf. Communications, pp. 3–8.