Commenced in January 2007
Frequency: Monthly
Edition: International
Paper Count: 31181
Information Quality Evaluation Framework: Extending ISO 25012 Data Quality Model

Authors: Irfan Rafique, Philip Lew, Maissom Qanber Abbasi, Zhang Li

Abstract:

The world wide web coupled with the ever-increasing sophistication of online technologies and software applications puts greater emphasis on the need of even more sophisticated and consistent quality requirements modeling than traditional software applications. Web sites and Web applications (WebApps) are becoming more information driven and content-oriented raising the concern about their information quality (InQ). The consistent and consolidated modeling of InQ requirements for WebApps at different stages of the life cycle still poses a challenge. This paper proposes an approach to specify InQ requirements for WebApps by reusing and extending the ISO 25012:2008(E) data quality model. We also discuss learnability aspect of information quality for the WebApps. The proposed ISO 25012 based InQ framework is a step towards a standardized approach to evaluate WebApps InQ.

Keywords: Information Quality, Web Applications, Data Quality Model, Information learnability

Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1072956

Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 4754

References:


[1] M.A. Tate, Web wisdom: How to evaluate and create information quality on the web, Boca Raton FL, Taylor & Francis Group, 2010, pp xiii.
[2] AFP, "Number of Internet users worldwide reaches two billion", physorg.com, 2011.
[3] R. Sassano, L. Olsina, L. Mich, "Modeling content quality for the Web 2.0 and follow-on applications", in Handbook of Research on Web 2.0, 3.0 and X.0: Technologies, Business, and Social Applications, New York, Information Science Research, Hershey 2009, pp. 371-386.
[4] M.A. Caro, C. Calero, I. Caballero, M. Piattini, "Data quality in web applications: a state of the art", in IADIS Int. Conf. Applied Computing, Algarve, Portugal, 2005, pp 364-368.
[5] M.J. Kargar, A.R. Ramli, S.B. Noor, H. Ibrahim, "An extensive review on accessing quality information" in IEEE Int. Conf. on Telecommunications and Malaysia Int. Conf. on Communications, Kuala Lumpur, 2007, pp 776-781.
[6] K. Haramundanis, "Learnability in information design",in Proc. of the 19th annu. int. conf. on Computer documentation, Sante Fe, New Mexico, USA 2001, pp 7-11.
[7] M.V. Wegner, D.C. Girasek, "How readable are child safety seat installation instructions?", Pediatrics vol. 111, no. 3, pp 588-591, March 2003.
[8] R.Y. Wang, D.M. Strong, "Beyond accuracy: what data quality means to data consumers", J. Manage. Inf. Syst. vol. 12, no. 4, pp 5-33, spring 1996.
[9] P. Katerattanakul, K. Siau, "Measuring information quality of web sites: development of an instrument",in Proc. of the 20th int. conf. on Information Systems, Charlotte, 1999, pp 279-285.
[10] C. Calero, A. Caro, M. Piattini, "An Applicable Data Quality Model for Web Portal Data Consumers", World Wide Web vol. 11, no. 4, pp 465- 484, July 2008.
[11] C. Moraga, M.A. Moraga, C. Calero, A. Caro, "SQuaRE-Aligned Data Quality Model for Web Portals" in 9th Int. Conf. on Quality Software, 2009, Jeju, Korea, pp 117-122.
[12] B.K. Kahn, D.M. Strong, R.Y. Wang, "Information quality benchmarks: product and service performance", Commun. ACM, vol. 45, no. 4, pp 184-192.
[13] M. Cao, Q. Zhang, J. Seydel, "B2C e-commerce web site quality: an empirical examination", Industrial Management & Data Systems vol. 105, no. 5, pp 645-661, 2005.
[14] M. Pang, W. Suh, J. Hong, J. Kim, H. Lee, "A New Web Site Quality Assessment Model for the Web 2.0 Era", in, Handbook of Research on Web 2.0, 3.0 and X.0: Technologies, Business, and Social Applications, New York, Information Science Research, Hershey 2009, pp. 387-410.
[15] V. Davidavičienė, J. Tolvaišas, "Measuring Quality Of E-Commerce Web Sites: Case Of Lithuania",in 16th Int. Scientific Conf. on Economics and Management, Brno, Czech Republic, 2011, pp 723-729.
[16] L. Olsina, G. Covella, G. Rossi, "Web Quality", in, Web Engineering, E. Mendes, N. Mosley (Eds.), Berlin, Springer, 2006, pp. 109-142.
[17] P. Lew, L. Olsina, L. Zhang, "Quality, Quality in Use, Actual Usability and User Experience as Key Drivers for Web Application Evaluation", in Int. Conf. on Web Engineering, Vienna, Austria, 2010, pp 218-232.
[18] C. Calero, J.n. Ruiz, M. Piattini, "Classifying web metrics using the web quality model", Online Information Review, vol. 29, no. 3, pp 227-248.
[19] "ISO/IEC 25012:2008(E) Software product Quality Requirements and Evaluation (SQuaRE) ÔÇö Data quality model", Switzerland, 2008.
[20] "ISO 9126-1:2001 Information technology ÔÇö Software product quality ÔÇö Part 1: Quality model", 2001.
[21] "ISO/IEC 25010:2011: Systems and software engineering - Systems and software product Quality Requirements and Evaluation (SQuaRE) - System and software quality models", 2011.
[22] "ISO/IEC/IEEE 15288-2008 Systems and Software Engineering - System Life Cycle Processes", 2008.
[23] J. Vaníček, "Software and data quality", in Conf. Agricultural Perspectives., Prague, 2005, pp 138-146..
[24] L. Mich, M. Franch, G. Cilione, "The 2QCV3Q quality model for the analysis of web site requirements", Journal of Web Engineering vol. 2, no. 1&2, pp 105-127.
[25] M. Parker, V. Moleshe, R. De la Harpe, G. Wills, "An evaluation of Information quality frameworks for the World Wide Web" ,in 8th Annu. Conf. on WWW Applications, Bloemfontein, South Africa, 2006.
[26] M.J. Eppler, "A Framework for Information Quality Management", in, Managing Information Quality, Berlin, Springer, 2006, pp. 57-210.