Commenced in January 2007
Paper Count: 30184
Organizational Dimensions as Determinant Factors of KM Approaches in SMEs
Abstract:In the current economy of increasing global competition, many organizations are attempting to use knowledge as one of the means to gain sustainable competitive advantage. Besides large organizations, the success of SMEs can be linked to how well they manage their knowledge. Despite the profusion of research about knowledge management within large organizations, fewer studies tried to analyze KM in SMEs. This research proposes a new framework showing the determinant role of organizational dimensions onto KM approaches. The paper and its propositions are based on a literature review and analysis. In this research, personalization versus codification, individualization versus institutionalization and IT-based versus non IT-based are highlighted as three distinct dimensions of knowledge management approaches. The study contributes to research by providing a more nuanced classification of KM approaches and provides guidance to managers about the types of KM approaches that should be adopted based on the size, geographical dispersion and task nature of SMEs. To the author-s knowledge, the paper is the first of its kind to examine if there are suitable configurations of KM approaches for SMEs with different dimensions. It gives valuable information, which hopefully will help SME sector to accomplish KM.
Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1070007Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 1226
 S. Chen, Y. Duan, S. Edwards and B. Lehaney, "Toward understanding inter organizational knowledge transfer needs in SMEs: insight from a UK investigation", Journal of knowledge management, Vol. 10, No. 3, 2006, pp. 6-23.
 K. Y. Wong and E. Aspinwall, "Characterizing knowledge management in the small business environment", Journal of knowledge management, Vol. 8, No. 3, 2004, pp. 44-61.
 K. Y. Wong and E. Aspinwall, "An empirical study of the important factors for knowledge management adoption in the SME sector", Journal of knowledge management, Vol. 9, No. 3, 2005, pp. 64-82.
 M. Jafari, M. Fathian, P. Akhavan and R. Hosnavi, "Exploring KM features and learning in Iranian SMEs", The journal of information and knowledge management systems, Vol. 37, No. 2, 2007 .pp. 207-218.
 K. Valkokari and N. Helander, "Knowledge management in different types of strategic SME networks", Management Research News, Vol. 30, No. 8, 2007, pp. 597-608.
 W. F. Boh, "Mechanisms for sharing knowledge in project-based organizations", Information and Organization, No. 17, 2007, pp 27-58.
 M. B. Nunes, F. Annansingh, B. Eaglestone and R. Wakefield, "Knowledge management issues in knowledge-intensive SMEs", Journal of Documentation Vol. 62, No. 1, 2006, pp. 101-119.
 A. V. GILS and P. ZWART, "Knowledge Acquisition and Learning in Dutch and Belgian SMEs: The Role of Strategic Alliances", European Management Journal, Vol. 22, NO. 6, 2004, pp. 685-692.
 S.C.L. Koh and S. Maguire, "Identifying the adoption of e-business and knowledge management within SMEs", Journal of Small Business and Enterprise Development, Volume 11, NO. 3 ÔÇó, 2004, pp. 338-348.
 S. Holmes and B. Gibson, "Definition of Small Business (Final Report)", The University of Newcastle, 2001.
 S. Pavic, S.C.L Koh, M. Simpson and J. Padmore, "Could e-business create a competitive advantage in UK SMEs? "Benchmarking: An International Journal, Vol. 14, NO. 3, 2007, pp. 320-351.
 J. Jeffcoate, C. Chappell, S. Feindt, "Best practice in SME adoption of ecommerce", Benchmarking: An International Journal, Vol. 9, No. 2, 2002, pp. 122-132.
 Michael E. Porter, "Location, Competition, and Economic Development: Local Clusters in a Global Economy", Economic development quarterly, Vol. 14, No. 1, 2000, 15-34.
 "Development of clusters and networks of SMEs", United Nations Industrial Development Organization, 2001.
 K. Nadvi," Industrial Clusters and Networks: Case Studies of SME Growth And Innovation", Paper commissioned by the Small and Medium Industries Branch, October 1995.
 S. Maguire, S.C.L. Koh, A. Magrys, "The adoption of e-business and knowledge management in SMEs", Benchmarking: An International Journal, Vol. 14, No. 1, 2007, pp. 37-58.
 S. Saloja, P. Furu and K. Sveiby, "Knowledge management and growth in Finnish SMEs", Journal of knowledge management, Vol. 9, No. 2, 2005, pp. 103-122.
 Kevin C. Desouza and Y. Awazu, "Knowledge management at SMEs: five peculiarities", Journal of knowledge management, Vol. 10, No. 1, 2006, pp. 32-43.
 C. Gray, "Absorptive capacity, knowledge management and innovation in entrepreneurial small firms", International Journal of Entrepreneurial Behaviour & Research, Vol. 12, No. 6, 2006, pp. 345-360.
 C. O. Egbu, S. Hari and S. H. Renukappa, "Knowledge management for sustainable competitiveness in small and medium surveying practices", Structural Survey, Vol. 23, No. 1, 2005, pp. 7-21.
 A. L. Meron╦£o-Cerdan, C. Lopez-Nicolas and R. Sabater-Sa'nchez, "Knowledge management strategy diagnosis from KM instruments use", Journal of knowledge management, Vol. 11, No. 2 2007, pp. 60-72.
 "Towards effective knowledge management: choosing the right strategy", Strategic direction, Vol.20, No.11, 2004, pp. 14-16.
 A. D.smith, "Knowledge management strategic: a multi- case study", Journal of Knowledge Management, Vol. 8, No. 3, 2004, pp.6-16.
 U.M. Borghoff and R. Pareschi, "Information Technology for Knowledge Management", Journal of Universal Computer Science, vol. 3, no. 8 ,1997, 835-842.
 M. E. Greiner, T. B.┬¿hmann and H. Krcmar, "A strategy for knowledge management", Journal of knowledge management, Vol. 11, No. 6, 2007, pp. 3-15.
 U. M. Borghoff and R. Pareschi, "Information Technology for Knowledge Management", Journal of Universal Computer Science, vol. 3, no. 8, 1997, 835-842.
 M. Mohamed, M. Stankosky and A. Murray, "Knowledge management and information technology: can they work in perfect harmony", Journal of knowledge management, Vol. 10, NO. 3, 2006, pp. 103-116.
 C. O. Egbu and K. Botterill, "Information technology for knowledge management: their usage and effectiveness, ITcon, Vol. 7,2002, pp. 125.
 J. Duffy, (2000), ÔÇÿÔÇÿKnowledge management: what every information professional should know--, Information Management Journal, Vol. 34, No. 3, pp. 10-16.
 R. Magnier-Watanabe and D. Senoo, "Organizational characteristics as prescriptive factors of knowledge management initiatives", Journal of knowledge management, Vol. 12, No. 1, 2008, pp. 21-36.