Commenced in January 2007
Frequency: Monthly
Edition: International
Paper Count: 30526
Information Seeking through Assimilation Process in Thai Organization

Authors: Pornprom Chomngam


The purpose of this study is to examine employee assessments of the usefulness/value of different types of information available to those employees during the process of organizational assimilation. Participants in the study were 247 “new" employees at Bangkok Bank. Bangkok Bank considers employees whose length of stay with the bank has been less than 18 months as new employees. Questionnaires were administered to all of the Bank-s new employees to obtain the data for this study. Repeated measures analysis was used to analyze the data. The data were summed and coded by using Statistical Package for Social Science. Newcomers indicate that social information is the most useful information, followed by job (technical, referent, and appraisal information), political, normative, and organizational information. Essentially, social, job, and political information are evaluated by newcomers as highly useful, while normative and organizational information are rated as moderately useful.

Keywords: Information Seeking, organization assimilation

Digital Object Identifier (DOI):

Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 1261


[1] E. Morrison, "A longitudinal study of the effects of information seeking on newcomer socialization," Journal of Applied Psychology, 78, pp. 173-183, 1993a.
[2] C. Ostroff, & W. J. Kozlowski, ÔÇÿOrganizational socialization as a learning process: The role of Information acquisition," Personnel Psychology, 45, pp. 42-65, 1992.
[3] E. H. Schein, "Organizational socialization and the professional management," Industrial Management Review, 9, pp. 1-6, 1968
[4] M. R. Louis, "Surprise and sense-making: What newcomers experience in entering unfamiliar organizational setting," Administrative science Quarterly, 25, pp. 226-251, 1980.
[5] M. Miller, & F. M. Jablin, "Information seeking during organizational entry: Influence, tactics, and a model of the press," Academy of Management Review, 16, pp. 92-120, 1991.
[6] D. R. Comer, "Organizational newcomers- acquisition of information from peers," Management communication quarterly, 5, pp. 64-89, 1991.
[7] V. M. Miller, "A quasi-experimental study of newcomers-informationseeking behaviors during organizational entry," in May, pp. 26-29, 1989. Top three paper presented at the 37th International Communication Association Annual Convention, Organizational Communication Division, San Francisco.
[8] E. Morrison, "An investigation of mode and source usage in the newcomer information seeking process," in J. Wall & L. Jauch (Eds.), Best papers proceedings of the 51st Annual Meeting of the Academy of Management, pp. 225-229. Miami Beach, Florida, 1991.
[9] E. Morrison, "A longitudinal study of information seeking:Exploring types, modes, sources, and outcomes," Academy of Management Journal, 36, pp. 557-589, 1993b.
[10] JC. B. Teboul, "Encounting the organization: facing and coping with uncertainty during organizational encounter," Management Communication Quarterly, 8, pp. 190-224, 1994.
[11] F. M. Jablin, “Organizational communication: An assimilation approach,” in M. E. Roloff & C. R. Berger (Eds.), Social Cognition and Communication Newbury Park: Sage, 1982, pp. 255-286.
[12] J. Van Maanen, “Police socialization: A longitudinal examination of job attitudes in an urban police Department,” Administrative Science Quarterly, 20, pp. 207-228, 1975.
[13] F. M. Jablin, “Organizational entry, assimilation, and exit,” in F. M. Jablin, L. L. Putnam, K. Roberts, & L. Porter (Eds.), Handbook of organizational Communication (Newbury park, CA: Sage, 1987, pp.679- 740.
[14] F. M. Jablin, “Assimilating new members into organization,” in R. Bostrom (Ed.), Communication yearbook, 8,. Beverly Hills, CA: Sage, 1984, pp. 594-626.
[15] S. J. Ashford & L. L. Cummings, “Feedback as an individual resource: Personnel strategies of creating information,” Organization Behavior and Human Performance, 32, pp. 370-398, 1983.
[16] M. M. Greller & D. M. Herold, “Sources of feedback: A preliminary investigation,” Organizational Behavior and Human Performance, 13, pp. 244-256, 1975.
[17] L. E. Penley, “An investigationof the information processing framework of organizational Communication,” Human Communication Research, 8, pp. 348-365, 1982.
[18] A. Q. Stanton-Spicer & A. L. Darling, “Communication in socialization of preservice teachers” Communication Education, 35, pp. 215-230, 1986.
[19] G. T. Chao, A. M. O’Leary-Kelly, S. Wolf, H. J. Kleing, & P. D. Gardner, “Organizational socialization: Its content and consequences,” Journal of Applied Psychology, 79, pp. 730-743, 1994.
[20] G. R. Jones, “Socialization tactics, self-efficiency, and newcomer’s adjustment to the organization,” Academy of Management Journal, 29, 262-279, 1986.
[21] J. Stevens, (1996). “Applied multivariate statistic for the social science” (3rd ed.), New Jersy: Lawrence Erlbaum Associated, 1996.