Commenced in January 2007
Frequency: Monthly
Edition: International
Paper Count: 30172
A Framework for Identifying the Critical Factors Affecting the Decision to Adopt and Use Inter-Organizational Information Systems

Authors: K. Bouchbout, Z. Alimazighi

Abstract:

The importance of inter-organizational system (IOS) has been increasingly recognized by organizations. However, IOS adoption has proved to be difficult and, at this stage, why this is so is not fully uncovered. In practice, benefits have often remained concentrated, primarily accruing to the dominant party, resulting in low rates of adoption and usage, and often culminating in the failure of the IOS. The main research question is why organizations initiate or join IOS and what factors influence their adoption and use levels. This paper reviews the literature on IOS adoption and proposes a theoretical framework in order to identify the critical factors to capture a complete picture of IOS adoption. With our proposed critical factors, we are able to investigate their relative contributions to IOS adoption decisions. We obtain findings that suggested that there are five groups of factors that significantly affect the adoption and use decision of IOS in the Supply Chain Management (SCM) context: 1) interorganizational context, 2) organizational context, 3) technological context, 4) perceived costs, and 5) perceived benefits.

Keywords: Business-to-Business relationships, buyer-supplier relationships, Critical factors, Interorganizational Information Systems, IOS adoption and use.

Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1057865

Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 1638

References:


[1] Bakos J.Y., A strategic analysis of electronic marketplaces, MIS Quarterly 15 (1991) 295-310.
[2] Barret S. & Konsynski B.R. (1982). "Interorganizational Information sharing systems". MIS Quarterly, 6 (special issue), pp. 93-105.
[3] Boonstra A. & De Vries J. (2005). "Analyzing Interorganizational Systems from power and interest perspective". International Journal of Information Management, 25(6), pp. 485-501.
[4] Borman M. (2006). "Developping and testing a theoretical framework for Interorganizational Systems as infrastructure to aid future IOS design". Information Systems and e-Business Management, 4(4), pp. 343-360.
[5] Cash, J.I. and Konsynski, B.R.(1986). "IS redraws competitive boundaries", Harvard Business Review, March-April 1985, pp. 134-42.
[6] Chatterjee D. & Ravichandran T. (2004). "Beyond exchange models: understanding the structure of B2B information systems". Information Systems and e-Business Management, 2(4), pp. 169-186.
[7] Chatterjee D. & Ravichandra T. (2004). "Interorganizational Information Systems: a critical review and an integrative framework". In Proceedings of the 37th Annual Hawaii International Conference on System Sciences HICSS.
[8] Chwelos P. Benbasat I., Dexter A.S. (2001). "Empirical Test of an EDI Adoption Model". Information Systems Research, 12(3), pp. 304-321.
[9] Dai Qizhi & Kauffman Robert J. (2006). "To be or not to B2B: Evaluating managerial choices for e-procurement channel adoption". Information Technology and Management, 7(2), pp. 109-130.
[10] Elgareh W., Falaleeva N., Saunders C.S., Ilie V., Shim J.T. (2005). "Data Exchange in Interorganizational Relationships: Review through multiple conceptual lenses". DATA BASE Advances in Information Systems, 36(1), pp. 8-29.
[11] Finnegan P., Golden W. (1996). "Key success factors for late adopters of interorganizational systems: a non-technical perspective from Irish organizations". Proceedings of the 29th Annual HICSS.
[12] Gallivan M.J. & Depledge G. (2003). "Trust, control and the role of interorganizational systems in electronic partnerships". Information Systems Journal, 13(2), pp. 159-190.
[13] Gebauer Judith & Buxmann Peter (2000). "Assessing the value of interorganizational systems to support business transactions". International Journal of Electronic Commerce, 4(4), pp. 61-82.
[14] Geri N. & Ahituv N. (2007). "A Theory of Constraints approach to interorganizational systems implementation". Information Systems and e-Business Management, ISSN: 1617-9846.
[15] Grover V. and Saeed K.A. (2007). "The impact of product, market, and relationship characteristics on Interorganizational System integration in Manufacturer-Supplier Dyads". Journal of Management Information Systems, 23(4), pp. 185-216.
[16] Hall, R.H. (1999). Organizations: Structures, Processes, and Outcomes, (Seventh ed.) Prentice Hall, Upper Saddle River, NJ.
[17] Hart P.J. & Saunders C.S. (1997). "Power and Trust: Critical factors in the adoption and use of EDI". Organization Science, 8(1), pp. 23-42.
[18] Hill, C., and Scudder, G.D. (2002). "The Use of Electronic Data Interchange for Supply Chain Coordination in the Food Industry," Journal of Operations Management, Vol. 20, No. 4, pp. 375-387.
[19] Hong I.B. (2002). "A new framework for Interorganizational Systems based on the likage of participant-s roles". Information & Management, 39(4), pp. 261-270.
[20] Iacovou C.L., Benbasat I. and A.S. Dexter, Electronic data interchange and small organizations: Adoption and impact of technology, MIS Quarterly 19 (1995) 465-485.
[21] Ibrahim Mohammed (2004). "Studying Interorganizational Systems using multiple perspectives". Proceedings of the 6th international conference on Electronic commerce, Delft, The Netherlands, pp. 319 - 324.
[22] Ibbott C.J. and O-Keefe R.M. (2004). "Trust, planning and benefits in a global interorganizational system". Information Systems Journal, 14 (2), pp. 131-152.
[23] Johnston R.B. & Vitale M.R. (1988). "Creating competitive advantage with Interorganizational Information Systems", MIS Quarterly, 12(2), pp. 153-165.
[24] Kaefer F., Bendoly E. (2004). "Measuring the impact of organizational constraints on the success of business-to-business e-commerce efforts: a transactional focus". Information & Management, 41(5), pp.529-541.
[25] Kaplan, S., and Sawhney, M. E-hubs: The new B2B marketplaces. Harvard Business Review, 78, 3 (May-June 2000), 97-103.
[26] Kumar, K. and van Dissel, H. G. (1996). "Sustainable Collaboration: Managing Conflict and Cooperation in Interorganizational Systems," MIS Quarterly, Vol. 20, No. 3, pp. 279-300.
[27] Lee Sang M. & Lim Seong-bae (2007). "Factors influencing suppliers- participation in private electronic markets". Service Business, 1(1), pp. 41-62.
[28] Oliver, C. (1990). "Determinants of Interorganizational Relationships: Integration and Future Direction," Academy of Management Review, Vol. 15, No. 2, pp. 241-265.
[29] Premkumar G., Ramamurthy K. (1995). "The role of interorganizational and organizational factors on the decision mode for adoption of interorganizational systems". Decision Sciences, 26 (3).
[30] Premkumar G., Ramamurthy K., and C.S. Sauders (2005). "Information Processing View of Organizations: An Exploratory Examination of Fit in the Context of Interorganizational Relationships". Journal of Management Information Systems, 22(1), pp. 257-294.
[31] Rahim M.M. & Kurnia S. (2004). Factors Influencing Benefits of Inter- Organisational Systems (IOS) Adoption. San Diego international systems conference, 14-16 July, San Diego, USA.
[32] Ratnasingam P. (2005). "Trust in interorganizational exchanges: a case study in business to business electronic commerce". Decision Support Systems, 39 (3), pp. 525-544.
[33] Riggins F.J. & Mukhopadhyay T. (1999). "Overcoming EDI adoption and implementation risks". International Journal of Electronic Commerce, 3(4), pp. 103-123.
[34] Saeed K., Malhotra M.K., Grover V. (2005). "Examining the Impact of Interorganizational Systems on Process Efficiency and Sourcing Leverage in Buyer-Supplier Dyads". Decision Sciences, 36(3), pp. 365- 396.
[35] Saunders C., Wu Y., Li Y. & Weisfeld S. (2004). "Interorganizational trust in B2B relationships". Proceedings of ICEC-04.
[36] Shang Rong-An, Chen Charlie C., Liu Ying-Ching (2005), "Internet EDI Adoption Factors: Power, Trust and Vision". Proceedings of the 7th International Conference on Electronic Commerce, ICEC-05.
[37] Soliman K. S. & Janz B. D. (2004). "An exploratory study to identify the critical factors affecting the decision to establish Internet-based interorganizational information systems". Information & Management, 41(6), pp. 697-706.
[38] Son J.Y., Tu L., Benbasat I. (2006). « A Descriptive Content Analysis of Trust-Building Measures in B2B Electronic Marketplaces". Communications of AIS, 18(6), pp. 99-128.
[39] Subramaniam C. & Shaw M.J. (2002). "A Study of the Value and Impact of B2B E-Commerce: The Case of Web-Based Procurement". International Journal of Electronic Commerce, 6(4), pp. 19-40.
[40] Teo H.H., Wei K.K., Benbasat I. (2003). "Predicting intention to adopt Interorganizational linkages: An institutional perspective". MIS Quarterly, 27(1), pp. 19-49.
[41] Wilson D. T. & Vlosky R.P. (1998). "Interorganizational information system technology and buyer-seller relationships". Journal of Business & Industrial Marketing, vol. 13 no. 3, pp. 215-234.
[42] Yao Y., Palmer J. & Dresner M. (2007). "An interorganizational perspective on the use of electronically-enabled supply chains". Decision support systems, 43 (3), pp. 884-896.
[43] Zhu K. Kraemer K. Gurbaxani V. (2005). "Migration to open-standard Interorganizational Information Systems: Network effects, switching costs and path dependency". Research project report, University of California, Irvine, USA.