Using the Technology-Organization-Environment Framework and Zuboff’s Concepts for Understanding Environmental Sustainability and RFID: Two Case Studies
Authors: Rebecca Angeles
Radio frequency identification (RFID) has been recognized as a key enabler of efficient and effective supply chains. Recently, with increasing concern for environmental sustainability, researchers and practitioners have been exploring the role of RFID in supporting “green supply chains.” This qualitative study uses the technology-organization-environment framework of Tornatzky and Fleischer, and Zuboff’s concepts of automating-informating-transformating in analyzing two case studies involving RFID use: the recycling of Hewlett Packard inkjet printers and the garbage and recycling program of the City of Grand Rapids, Michigan.
Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1088850Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 4981
 Sower, K. Green, P. Zelbst, and M. Thomas, “U.S. Manufacturers Report Greater RFID Usage,” RFID Journal, June 11, 2012.
 Zebra. Unchaining the Value of RFID for Unmatched Flexibility and for Fast ROI. Lincolnshire, IL: Zebra Technologies, 2011.
 P. Zelbst, and V. Sower, RFID for the Supply Chain and Operations Professional. New York, NY: Business Expert Press, 2012.
 J. Sarkis, Q. Zhu, and K. Lai, “An organizational theoretic view of green supply chain management literature,” International Journal of Production Economics, vol. 130, no. 1, pp. 1-15, 2011.
 A. Gore, The Future: Six Drivers of Global Change. New York, NY: Random House, 2013.
 D. J. Closs, C. Speier, and N. Meacham, “Sustainability to support end-to-end value chains: the role of supply chain management,” Journal of the Academy of Marketing Science, vol. 39, no. 1, February, pp. 101-116, 2011.
 L. G. Tornatzky and M. Fleischer, The processes of technological innovation. Lexington, MA: Lexington Books, 1990.
 S. Zuboff, In the Age of the Smart Machine: The Future of Work and Power. New York, NY: Basic Books, 1988.
 T. Burns and G. M. Stalker, The Management of Innovation. Oxford, UK: Oxford University Press, 1994.
 M. Tushman and D. Nadler, “Organizing for Innovation,” California Management Review, vol. 28, no. 3, pp. 74-92, Spring 1986.
 D. M. Rousseau, “Managing the change to an automated office: Lessons from five case studies,” Information Technology & People, vol. 4, no. 1, pp. 31-52, 1988.
 J. Lawson, J. Reidy, G. Renner, K. Rosen, and L. Smolak, “Technology for the factory of the future,” Annals of the American Academy of Political and Social Science, vol. 470, pp. 56-67, 1983.
 T. G. Gunn, “The mechanization of design and manufacturing,” Scientific American, vol. 247, pp. 114-131, 1982.
 D. B. Roitman, J.K. Liker, and E. Roskies, “Birthing a factory of the future: when is ‘all at once’ too much?” in R.H. Killman, T.J. Covins Eds., San Francisco, CA: Jossey Bass, 1987.
 G. Zaltman, R. Duncan, and J. Holbek, Innovations and Organizations. New York, NY: John Wiley & Sons, 1973.
 J. Hage, Theories of Organization. New York, NY: John Wiley & Sons, 1980.
 J. E. Ettlie, Taking Charge of Manufacturing. San Francisco, CA: Jossey Bass, 1988.
 A. Majchrzak, The Human Side of Factory Automation. San Francisco, CA: Jossey Bass, 1988.
 A. J. W. Chen, M. C. Boudreau, and R. T. Watson, “Information systems and ecological sustainability,” Journal of Systems and Information Technology, vol. 10, no. 3, pp. 186-201, 2008.
 N. P. Melville, “Information systems innovation for environmental sustainability,” MIS Quarterly, vol. 34, pp. 1-21, 2010.
 M. S. Boudreau, A. Chen, and M. Hubert, “Green IS: building sustainable business practices,” in Information Systems, R.T. Watson, Ed. Athens, GA, 2007.
 B. F. F. Souto, S. Romero, and S. R. Blanco, “Measuring quality of sustainability reports and assurance statements: Characteristics of the high quality reporting companies,” International Journal of Society Systems Science, vol. 4, no. 1, pp. 5-27, 2012.
 C. Y. Lin, “An Empirical Study on Organizational Determinants of RFID Adoption in the Logistics Industry,” Journal of Technology Management & Innovation, vol. 4, no. 1, pp. 1-7, 2009.
 K. Zhu, K. L. Kraemer, and S. Xu, “The process of innovation assimilation by firms in different countries: A technology diffusion perspective on e-business,” Management Science, vol. 52, no. 10, pp. 1557-1576, 2006.
 R. Hackney, H. Xu, and A. Ranchhod, “Evaluating web services: Towards a framework for emergent texts,” European Journal of Operational Research, vol. 173, pp. 1161-1174, 2006.
 A. Sharma and A. Citurs, “Radio frequency identification (RFID) adoption drivers: A radical innovation adoption perspective,” in Proceedings of the 11th Americas Conference on Information Systems (AMCIS 2005), Omaha, Nebraska, 2005, pp. 1213-1218.
 K.K.Y. Kuan and P.Y.K. Chau, “A perception-based model for EDI adoption in small businesses using a technology-organization-environment framework,” Information & Management, vol. 38, pp. 507-521, 2001.
 S.D. Ryan, G.R. Abitia, and J.C. Windsor, “Factors affecting the adoption of knowledge management technologies: An international perspective,” in Proceedings of the 6th Americas Conference on Information Systems (AMCIS 2000), Long Beach, California, 2000, pp. 1201-1294.
 P.J. Stone, D.C. Dunphy, M.S. Smith, and D.M. Ogilvie, The General Inquirer: A Computer Approach to Content Analysis.Cambridge, MA: MIT Press, 1966.
 K. Krippendorff, Content Analysis: An Introduction to Its Methodology. Beverly Hills, CA: Sage Publications, 1980.
 R.P. Weber, Basic Content Analysis. Newbury Park, CA: Sage Publications, 1990.
 K. Krippendorff, Content Analysis: An Introduction to Its Methodology. Thousand Oaks, CA: Sage Publications, 2004.
 M. Pandini, “RFID Journal Award 2012: Green Award Parts 1 and 2,” Award given to Hewlett Packard Brazil, April 16, 2012, RFID Journal website (restricted access).
 InformationWeek, “Technology at the Rescue,” InformationWeek, February 2, 2004.
 Hewlett Packard, Radio frequency identification (RFID) at HP: White Paper. Palo Alto, CA: Hewlett Packard, 2004.
 European Commission, EG Enterprise & Industry, Impact Study No. 07/2008: RFID Adoption and Implications: A Sectoral e-Business study by IDC/Global Retail Insights, Final Report, Version 4.0. September 2008. Accessed online June 15, 2013,http://www.empirica.com/themen/ ebusiness/documents/Study_07-2008_RFID.pdf.
 J. Gambon, “RFID Journal Award Winner: Best RFID Implementation, Keeping Tabs on Printers,” RFID Journal, May/June 2007, RFID Journal website (restricted access).
 J. Zaino, “Extracting New Value From Old Printers,” RFID Journal, July 30, 2012, RFID Journal website (restricted access).
 RFID Journal, “RFID Journal Live! Brasil,” Presentation Talk, November 29-30, 2012, Sao Paolo, Brazil, RFID Journal website (restricted access).
 J. Hurt, “City of Grand Rapids, Michigan: RFID-Enabled Refuse & Recycling Program,” Presentation at the RFID Journal Live! Conference, May 2, 2013, Orlando, Florida. RFID Journal website (restricted access).
 M. Zeitlin, “The Economic Benefits of Going Green,” RFID Journal, June 17, 2013, RFID Journal website (restricted access).
 American Recycler.com, “Michigan cities enhance operations with RFID tagging,” April 2012. Accessed online July 1, 2013, http://www.americanrecycler.com/0412/1501michigan.shtml.
 Cascade Engineering, “City of Grand Rapids, Cascade Engineering Partner in Green Award,” May 23, 2013. Accessed online July 5, 2013, http://www.cascadecartsolutions.com/news/city-grand-rapids-cascade-engineering-partner-green-award.
 E. Williams, R. Kahhat, B. Allenby, E. Kavazanjian, J. Kim, and M. Xu, “Environmental, Social, and Economic Implications of Global Reuse and Recycling of Personal Computers,” Environmental Science & Technology, vol. 42, no. 1, pp. 6446-6454, 2008.