Factors Related to Working Behavior

Authors: Charawee Butbumrung

Abstract:

This paper aimed to study the factors that relate to working behavior of employees at Pakkred Municipality, Nonthaburi Province. A questionnaire was utilized as the tool in collecting information. Descriptive statistics included frequency, percentage, mean and standard deviation. Independent- sample t- test, analysis of variance and Pearson Correlation were also used. The findings of this research revealed that the majority of the respondents were female, between 25- 35 years old, married, with a Bachelor degree. The average monthly salary of respondents was between 8,001- 12,000 Baht, and having about 4-7 years of working experience. Regarding the overall working motivation factors, the findings showed that interrelationship, respect, and acceptance were ranked as highly important factors, whereas motivation, remunerations & welfare, career growth, and working conditions were ranked as moderately important factors. Also, overall working behavior was ranked as high. The hypotheses testing revealed that different genders had a different working behavior and had a different way of working as a team, which was significant at the 0.05 confidence level, Moreover, there was a difference among employees with different monthly salary in working behavior, problem- solving and decision making, which all were significant at the 0.05 confidence level. Employees with different years of working experience were found to have work working behavior both individual and as a team at the statistical significance level of 0.01 and 0.05. The result of testing the relationship between motivation in overall working revealed that interrelationship, respect and acceptance from others, career growth, and working conditions related to working behavior at a moderate level, while motivation in performing duties and remunerations and welfares related to working behavior towards the same direction at a low level, with a statistical significance of 0.01.

Keywords: Employees of Pakkred Municipality, Factors, Nonthaburi Province, Working Behavior.

Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1335564

References:

[1] Katz and Kahn, “The Social Psychology of Organizations,” New York : Wiley. 1978.
[2] R. A. Baron and J. Greenberg, “Behavior in organizations,” 3rd ed. Boston, MA : Allyn & Bacon,1990.
[3] M. E. Porter, G. Bigley, and R. Steers, “Motivation in Organizations” London : McGraw- Hill. 2003
[4] F. Herzberg, B. Mausner, and B. Snyderman,. “The Motivation to Work,” New York : John Wiley & Son. 1959
[5] J. Laphaphanwisut., “Factors Influencing Working Behaviour of Bank Officers: Case Study of Bangkok Bank Head Office, Silom,” Master of Business Administration, Management Sciences, Srinakharinwirot University. 2007
[6] S. Saritwanich,“Modern Organization Theory: Concept and Theory”. Pathumthani: Thammasat University, 2009.
[7] T. Jitsuraphon, “Motivation, Stresses and Working Behavior of Employees of Insurance Companies in Bangkok”. Master of Business Administration, Management Sciences, Srinakharinwirot University, 2010.
[8] N. Lekkhae, “Correlation Factors of Working Behaviour of the Staffs of the Institute for the Promotion of Teaching Science and Technology (IPST)”. Master of Business Administration, Management Sciences, Srinakharinwirot University, 2007.
[9] Laphaphanwisut, “Factors Influencing Working Behaviour of Bank Officers: Case Study of Bangkok Bank Head Office, Silom”. Master of Business Administration, Management Sciences, Srinakharinwirot University, 2007.
[10] T. Jitsuraphon, “Motivation, Stresses and Working Behaviour of Employees of Insurance Companies in Bangkok”. Master of Business Administration, Management Sciences, Srinakharinwirot University, 2010.