Commenced in January 2007
Paper Count: 31093
The Effects of Work Values, Work-Value Congruence and Work Centrality on Organizational Citizenship Behavior
Authors: Başak Uçanok
Abstract:The aim of this study is to test the “work values" inventory developed by Tevruz and Turgut and to utilize the concept in a model, which aims to create a greater understanding of the work experience. In the study multiple effects of work values, work-value congruence and work centrality on organizational citizenship behavior are examined. In this respect, it is hypothesized that work values and work-value congruence predict organizational citizenship behavior through work centrality. Work-goal congruence test, Tevruz and Turgut-s work values inventory are administered along with Kanungo-s work centrality and Podsakoff et al.-s  organizational citizenship behavior test to employees working in Turkish SME-s. The study validated that Tevruz and Turgut-s work values inventory and the work-value congruence test were reliable and could be used for future research. The study revealed the mediating role of work centrality only for the relationship of work values and the responsibility dimension of citizenship behavior. Most important, this study brought in an important concept, work-value congruence, which enables a better understanding of work values and their relation to various attitudinal variables.
Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1084127Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 3193
 C. Alderfer. Existence, relatedness, & growth. New York: Free Press, 1972.
 R. Barker. Ecological Psychology. Stanford, CA: Stanford University Press, 1968.
 T. L. Beukman. The Effect of Selected Variables on Leadership Behavior within the Framework of a Transformational Organization Paradigm. University of Pretoria, Pretoria: Unpublished Doctoral Dissertation, 2005. http://upetd.up.ac.za/thesis/available/etd-11082005-083347/
 P. M. Blau. Exchange and Power in social life. New York: Wiley, 1964
 M. Bolino. Citizenship and Impression Management: Good Soldiers or Good Actors? Academy of Management Review, Vol. 24, 1, 1999 pp. 82-98
 I. Borg. Multiple facetisations of work values. Applied Psychology: An International Review. 39, 1990, pp. 401-412.
 P. Bourdieu. Cultural Reproduction and Social Reproduction. in Brown, R. Knowledge, Education and Cultural Change. Tavistock, 1973.
 P. Bourdieu, and J. C. Passeron. Reproduction in Education, Society, and Culture. Sage, 1977.
 J. O. Crites. Factor Analytical Definitions of Vocational Motivation. Journal of Applied Psychology, 43, 1961, pp.330-337.
 J. Diefendorff, D. Brown, A. Kamin, and R. Lord. Examining the roles of job involvement and work centrality in predicting organizational citizenship behaviors and job performance. Journal of Organizational Behavior 23, 2002, pp. 93-108
 R. Dubin. Industrial workers- world: a study of the ÔÇÿcentral life interests- of industrial workers, Social Problems. (3), 1956, pp.131-142.
 R. Dubin, J. E. Champoux and L. W. Porter. Central life interest and organizational commitment of blue-collar and clerical workers. Administrative Science Quarterly, 20, 1975, pp. 411-421.
 D. Elizur. Facets of work values: a structural analysis of work outcomes. Journal of Applied Psychology, 69, 1984, pp.379-389
 D. Elizur, I. Borg, R. Hunt and I. M. Beck. The structure of work values: A cross-cultural comparison. Journal of Organizational Behavior. 12, 1991, pp.21-38.
 L. Festinger. A Theory Of Cognitive Dissonance. Tavistock, 1959
 W. C. Frederick and J. Weber. The values of corporate managers and their critics: An empirical description and normative implications. In Frederick, W. C. and Weber, J. (Eds.). Business ethics: Research issues and empirical studies. Greenwich, CT: JAI Press, 1990, pp.123-144.
 J. R. P. French and R. Kahn. A Programmatic Approach to Studying the Industrial Environment and Mental Health. Journal of Social Issues. 18, 1962, pp.1-47.
 J. M. George and G. R. Jones. Experiencing Work: Values, attitudes, and moods. Human Relations, 50 (4), 1997, pp.393-416
 E. Ginzberg, S. W. Ginsburg, S. Axelrad and J. L. Herma. Occupational Choice: an approach to a general theory. New York: Columbia University Press, 1951.
 M. Greenberg and B. Baron, B. Behavior in Organizations. Prentice Hall (6th Ed), Singapore, 2000.
 F. Heider. The Psychology of Interpersonal Relations. New York: Wiley, 1958.
 F. Herzberg, B. Mausner and B. B. Snyderman. The Motivaiton to Work. New York: Wiley, 1959.
 R. R. Hirschfeld and H. S. Field. General Commitment to Work. Journal of Organizational Behavior. 21. 2000. pp.789-800.
 J. ├û. ─░┼ƒba┼ƒ─▒. ├ûrg├╝tsel Vatanda┼ƒl─▒k Davran─▒┼ƒ─▒: Farkl─▒ ├ûl├ºeklerin Uygulanabilirli─ƒine ─░li┼ƒkin Bir ├çal─▒┼ƒma. 8. Ulusal Yönetim and Organizasyon Kongresi: 2000, pp.359-372.
 L. A. James and L. R. James. Integrating work environment perceptions: Explorations into the measurement of meaning. Journal of Applied Psychology. 74, 1989, pp.739-751.
 E. E. Jones and H. B. Gerard. Foundations of Social Psychology. New York: Wiley, 1967.
 R. N. Kanungo. Work Alienation. New York: Praeger, 1982.
 R. N. Kanungo and S. Misra. The Basis of Involvement in Work and Family Contexts. International Journal of Psychology, 23, 1988, pp.267-282
 Z. Karakitapoglu Ayg├╝n and E. O. Imamoglu. Value domains of Turkish adults and university students. The Journal of Social Psychology. 142(3), 2002, pp. 333-351.
 D. Katz and R. Kahn. The social psychology of organizations. (2nd Ed.). New York: John Wiley, 1978.
 C. Kluckhohn. Values and value-orientations in the theory of action: An exploration in definition and classification. In T. Parsons & E. Shils (Eds.), Toward a general theory of action. Cambridge, MA: Harvard University Press, 1951.
 D. L. Krebs. Alturism: An Examination of the concept and a review of the literature. Psychological Bulletin, 73, 1970, pp. 258-302.
 E. A. Locke. The nature and causes of job satisfaction. in M. D. Dunnette (Ed.), Handbook of Industrial and Organizational Psychology (pp. 1297-1349). Chicago, IL: Rand McNally, 1976.
 B. Mannheim, Y. Baruch and J. Tal. Alternative models for antecedents and outcomes of work centrality and job satisfaction of high-tech personnel. Human Relations, 50, 1997, pp.1537-1561.
 B. L. McNeely and B. M. Meglino. Good Soldiers or Good Duty? The role of work values and contextual antecedents in prosocial organizational behavior. Academy of Management Proceedings. 1992, pp.232-236.
 Meglino, B. M. and Ravlin, E. C. (1998). Individual Values in Organizations: Concepts, Controversies and Research. Journal of Management, 24(3), 351-390
 R. H. Moorman. The Influence of Cognitive and Affective Based Job Satisfaction Measures on the Relationship between Satisfaction and Organizational Citizenship Behavior. Human Relations 46, 1993, pp.759-776.
 C. Mottaz. The relative importance of intrinsic and extrinsic rewards as determinants of work satisfaction. The Sociological Quarterly. 26(3). 1985, pp. 365-385.
 MOW (Meaning of Working International Research Team). The Meaning of Working: An Eight Country Comparative Study. London: Academic Press, 1987.
 W. R. Nord, A. P. Brief, J. M. Atieh, and E. M. Doherty. Studying meanings of work: The case of work values. In Brief, A. and Nord, W. (Eds.). Meanings of occupational work: A collection of essays. Lexington: Lexington Books, 1990.
 D. W. Organ, P. M. Podsakoff and S. B. MacKenzie. Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences. Sage Publications, 2006, USA.
 D. W. Organ. Organizational citizenship behavior: The good soldier syndrome. Lexington, 1988, MA: Lexington Books.
 D.W. Organ and A. Lingl. Personality, satisfaction and organizational citizenship behavior. The Journal of Social Psychology, Vol.135 (3), 1995, pp.339-350
 D.W. Organ and K. Ryan. A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior, Personnel Psychology, 48 (4), 1995, pp.775-803.
 M. ├ûzdevecio─ƒlu. ├ûrg├╝tsel vatanda┼ƒl─▒k davran─▒┼ƒ─▒ ile ├╝niversite ö─ƒrencilerinin baz─▒ demografik özellikleri ve akademik ba┼ƒar─▒lar─▒ aras─▒ndaki ili┼ƒkilerin belirlenmesine yönelik bir ara┼ƒt─▒rma. Erciyes ├£niversitesi ─░ktisadi ve ─░dari Bilimler Fak├╝ltesi Dergisi, Say─▒: 20, Ocak- Haziran 2003, 117-135.
 I. M. Paullay, G. M. Alliger and E. F. Stone-Romero. Construct validation of two instruments designed to measure job involvement and work centrality. Journal of Applied Psychology, 79, 1994, pp. 224-228
 M. F. Peterson and S. A. Ruiz-Quintanilla. Cultural socialization as a source of intrinsic work motivation. Group & Organization Management, 28(2), 2003, pp. 188-216.
 P. M. Podsakoff and S. B. MacKenzie. Organizational citizenship behavior and sales unit effectiveness. Journal of Marketing Research, 31, 1994, pp.351-363.
 P. M. Podsakoff and S. B. MacKenzie. Impact of Organizational Citizenship Behavior on Organizational Performance: A Review and Suggestions for Future Research. Human Performance. 10(2), 1997, pp.133-151.
 P. M. Podsakoff, M. Ahearne and S. B. MacKenzie. Organizational Citizenship Behavior and the quantity and quality of work group performance. Journal of Applied Psychology, 82, 1997, pp.262-270
 P. M. Podsakoff, S. B. MacKenzie, R. H. Moorman and R. Fetter Transformational Leader Behaviors and Their Effects on Followers- Trust in Leader, Satisfaction, and Organizational Citizenship behaviors. Leadership Quarterly 1, 1990, pp.107-142.
 P. M. Podsakoff, S. B. MacKenzie, and R. Fetter. Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons- performance. Organizational Behavior and Human Decision Processes, 50, 1997, pp.123-150.
 P. M. Podsakoff, S. B. MacKenzie and R. Fetter. The impact of organizational citizenship behavior on evaluations of sales performance. Journal of Marketing, 57, 1993, pp.70-80
 R. G. L. Pryor. Differences among differences: In search of general work preference dimensions. Journal of Applied Psychology, 72, 1987, pp.426-433
 R.A. Roe and P. Ester. Values and work: Empirical Findings and Theoretical Perspective. Applied Psychology: an International Review. 48 (1). 1999, pp.1-21.
 M. Rokeach. The nature of human values. New York: Free Press, 1973.
 M. Ros, S. H. Schwartz, and S. Surkis. Basic individual values, work values, and the meaning of work. Applied Psychology: An international review, 48 (1), 1999, pp.49-71.
 M. Rosenberg. Occupations and values. Glencoe, IL: Free Press, 1957.
 J. J. Ryan. Work values and organizational citizenship behaviors: values that work for employees and organizations, Journal of Business and Psychology. 17 (1), 2002.
 B. ┼áverko. Origin of individual differences in importance attached to work: A model and a contribution to its evaluation. Journal of Vocational Behavior, 34, 28-39, 1989.
 S. Tevruz. ├çal─▒┼ƒma ama├ºlar─▒, bireyselci ve topluluk├ºu olma, ├ºal─▒┼ƒman─▒n ya┼ƒam i├ºinde kaplad─▒─ƒ─▒ yer. M.├£. ├ûrg├╝tsel Davran─▒┼ƒ Anabilim Dal─▒ B├╝lteni, (5), 1999, pp. 3-11
 S. Tevruz and T. Turgut. ├çal─▒┼ƒma Ama├ºlar─▒n─▒n Tesbiti ve ├çal─▒┼ƒma Ama├ºlar─▒ Testinin Geli┼ƒtirilmesi. ├ûneri Dergisi, 6 (22), 2004, pp.33-44.
 T. Turgut and S. Tevruz. ├çal─▒┼ƒma Ama├ºlar─▒, Meslekler ve ├çal─▒┼ƒmaya Ayr─▒lan Zaman. Yönetim Ara┼ƒt─▒rmalar─▒ Dergisi. 3(1), 2003, pp.57-80
 D.L. Turnipseed. Are Good Soldiers Good? Exploring the Link between Organizational Citizenship Behavior and Personnel Ethics. Journal of Business Research, (55), 2002, pp. 1-15.
 B. U├ºanok. ├çal─▒┼ƒma Ahlak─▒n─▒n Kontrol Oda─ƒ─▒, Dindarl─▒k ve Demografik De─ƒi┼ƒkenlerle ─░li┼ƒkisi. M. ├£. ├ûrg├╝tsel Davran─▒┼ƒ Anabilim Dal─▒ B├╝lteni. Ekim 2004, (9), pp.3-18.
 N. Uygu├º. Cinsiyet, Bireysel De─ƒerler ve Meslek Se├ºimi. Dokuz Eyl├╝l ├£niversitesi ─░ktisadi ─░dari Bilimler Fak├╝ltesi Dergisi, 18(1), 2003, pp.93-103.
 V. Uysal. Geleneksellik-Cagdaslik Baglaminda T├╝rkiye-de Dindarlik ve Kadin. Camlica Yayinlari, 2003.
 V. Vroom. Wo r k a n d M o t i v a t i o n . New York: John Wiley & Sons, 1964.
 G.B. Wright, C. P. Cullinan and D. M. Bline. The Relationship between Individual-s Values and Perceptions of Moral Intensity: An Empirical Study. Behavioral Research in Accounting, Supplement Conference Papers, 9(26), 1997, pp.26-40.
 S. Zedeck. Commentary on Diversity and Work-Family Values. in Earley and Erez (1997). New Perspectives on International Industrial / Organizational Psychology. 319- 332, New Lexington Press, 1997, San Francisco.