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The Fit Effect Model among Facilitating Factors on Service Innovation Performance

Authors: Hui-Ling Huang, Yue-Yang Chen, Wan-Yu Yu, Chung-Lun Wei


In recent years, though, the concept of fit has been now in widespread used in strategic management research, it is in its infancy for applying fit concept to service innovation issue. Therefore, drawing on the concept of fit, this present research proposed an innovation service fit model within service innovation, market orientation, marketing strategy, and IT adoption are coexisted. The perspective of fit as covariation will be employed to test the hypothesis and identify the effects of fit. We contend that the fit among these four factors will contribution to business performance. Finally, according to the empirical data collected from manufacturing, service, and financial industry in Taiwan, meaningful findings and conclusions will be proposed and discussed.

Keywords: Marketing Strategy, Service Innovation, Market Orientation, IT adoption, Fit

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