Commenced in January 2007
Frequency: Monthly
Edition: International
Paper Count: 33093
Exploring the Relationships among Shopping Motivation, Shopping Behavior, and Post- Purchasing Behavior of Mainland Tourists toward Taipei Night Markets
Authors: Ren-Hua Kung, Jen-Chieh Liu , Chih-Teng Chang, Pei-Ti Chen
Abstract:
The consumption capability of people in China has been a big issue to tourism business. Due to the increasing of China tourists, Taiwan-s government rescinded the category of people in China and opened up the non-stopped airline from China to Taiwan. The “one-day traveling style between China and Taiwan" has formed, hoping to bring business to Taiwan. Night market, which shows foreigners the very local character of Taiwan, contains various merchandise for consumers to purchase. With the increasing numbers of non-stopped airline, visiting Taiwan-s night markets has also been one of major activities to China-s tourists. The purpose of the present study is to understand the consumer behavior of China tourists in tourist night markets in Taipei and analyze that if their shopping motives cause the different shopping behaviors and post-purchase satisfaction and revisiting intention. The results reveled that for the China tourists, the motives of significant influence to the shopping behaviors. Also, the shopping behaviors significant influence to the whole satisfaction and the whole satisfaction significant influence to post-purchase behavior.Keywords: Shopping Motivation, Shopping Behavior, Satisfaction, Post-Purchase Behavior
Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1078973
Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 2239References:
[1] Kent, W. E., Shock , P. J., and Snow, R. E , "Shopping: tourism's unsung hero, " Journal of Travel Research, vol. 21,pp. 2-4,1983.
[2] Schiffman, L. G.,and Kanuk ,L. L, Consumer Behavior,9th ed,NJ:Prentice Hall,Inc,2000.
[3] Wong, J. and Law, R, " Difference in shopping satisfaction levels: A study of tourists in Hong Kong , " Tourism Management, vol.24,pp.401- 410,2003.
[4] Shiang, L. P. "Personal Characteristics and Purchase Motivation for Preschool Education Merchandise in Urban China ," Unpublished Master-s Thesis. Changhua:Da-Yeh University, 2004.
[5] Gordon, B, "The souvenir: Messenger of the extraordinary," Journal of Popular Culture, vol.20, pp.135-146,1986.
[6] Engel, J. F., Blackwell, R. D., and Miniard, P. W, Consumer behavior,5th ed, New York:Plenum Press,1986.
[7] Day, R. L, "Extending the concept of consumer satisfaction,"Atlanta Association for Consumer research, pp.149-154,1977.
[8] Fornell,C, "A national customer satisfaction barometer: The swedish experience, "Journal of Marketing ,pp.122,1992.
[9] Loudon, D. L., and Della Britta, A. J, Consumer Behavior-Concepts and Applications,2nd ed , New York: Mc-Graw Hill,1984.
[10] Nunnally, J. C, Psychometrics Methods. NY: McGraw-Hill Company, 1978.
[11] Belk, R. W, "The role of possession in constructing and maintaining a sense of past, " Advances in Consumer Research, pp.669-676,1990.
[12] Littrell, M. A, "Symbolic significance of textile crafts for tourists," Annals of Tourism Research, pp.228-245,1990.