Commenced in January 2007
Frequency: Monthly
Edition: International
Paper Count: 30174
Spam E-mail: How Malaysian E-mail Users Deal with It?

Authors: Yanti Rosmunie Bujang, Husnayati Hussin

Abstract:

This paper attempts to discuss the spam issue from the Malaysian e-mail users- perspective. The purpose is to discover how Malaysian users handle the spam e-mail problem. From the experiences we hope to discover the necessary effort needed to be undertaken to face this problem in the context of Malaysia. A survey was conducted to understand how Malaysian individual perceived spam and what they actually do with the spam e-mail they received in their daily life. The findings indicate that the level of awareness on spam issue in action is still low and need some extra effort by government and relevant agencies to increase their level of awareness.

Keywords: E-mail, Malaysia, spam, users' perspective.

Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1077575

Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 1543

References:


[1] (2004). A Report on a Public Consultation Exercise "Regulating Unsolicited Commercial Messages", Malaysian Communications and Multimedia Commission.
[2] (2005). Anti-Spam Framework of Best Practices and Technical Guidelines. NISER Report. Kuala Lumpur, National ICT Security and Emergency Reponse Centre. Issue 2.00: 42.
[3] (2006). Report on the Spam Act 2003 Review. Department of Communications, Information Technology, and the Arts
[4] (2006). "spamcop.net." Retrieved 10/04/2010, from http://spamcop.net/ces/setup.shtml
[5] Al-A'ali, M. (2007). A Study of Email Spam and How to Effectively Combat It. Webology. 4(1).
[6] Alstyne, M. V. An Economic Answer for Spam. Volume, 4 DOI:
[7] Bender, M. R. (2006). Australia's Spam Legislation: A modern-day King Canute? Working Paper Series, Corporate Law & Accountability Research Group, Department of Business Law & Taxation, Faculty of Business and Economics, Monash University.
[8] Carpinter, J. and R. Hunt (2006). "Tightening the net: a review of current and next generation spam filtering tools." Science Direct Vol. 25(8): 19.
[9] Casal, C. R. (2002). "Regulating Spam: opting in or opting out?" 4(2): 7.
[10] Chigona, W., A. Bheekun, et al. (2005). Perceptions on SPAM in a South African context. Proceedings of the 5th International Business Information Management Conference,, Cairo, Egypt.
[11] Eliminate Spam, Gain Productivity: E-mail Spam Is Growing Faster Every Year, Especially in The United States. White Paper. M. Labs.
[12] Gopal, R. D., Z. Walter, et al. (2001). "Admediation: New Horizons in Effective Email Advertising." Commun. ACM 44(12): 91-96.
[13] Moustakas, E., C. Raganathan, et al. (2006). "E-mail marketing at the crossroads - A stakeholder analysis of unsolicited commercial e-mail (spam)." 16.
[14] Fallows, D. (2007). The volume of spam is growing in American's personal and workplace e-mails accounts, but e-mail users are less bothered by it. , Pew Internet & American Life Project.
[15] Schryen, G. (2007). Anti-Spam Measures Analysis and Design. New York, Springer-Verlag Berlin Heidelberg 2007.
[16] Shlomo, H. and J. S. Salvatore (2004). "Identifying spam without peeking at the contents." Crossroads 11(2): 3-3.
[17] Siponen, M. and C. Stucke (2006). Effective Anti-Spam Strategies in Companies: An International Study. 39th Hawaii International Conference on System Sciences, Hawaii.
[18] Wood, P. (2003). A spammer in the works. White Paper. M. w. paper, MessageLabs.
[19] Yan, J. and A. S. E. Ahmad (2008). A Low-cost Attack on Microsoft CAPTCHA. CCS'08, Alexandria, Virginia, USA.
[20] Young, P. S., K. J. Tae, et al. (2005). Proposal of a new effective spam mail regulation.