Performance Management Guide for Research and Development Process
Commenced in January 2007
Frequency: Monthly
Edition: International
Paper Count: 33093
Performance Management Guide for Research and Development Process

Authors: Heejung Lee

Abstract:

Performance management seems to be essential in business area and is also an exciting topic. Despite significant and myriads of research efforts, performance management guide today as a rigorous approach is still in an immature state and metrics are often selected based on intuitive and heuristic approach. In R&D side, the difficulty to guide the proper performance management is even more increasing due to the natural characteristics of R&D such as unique or domain-specific problems. In our approach, we present R&D performance management guide considering various characteristics of R&D side: performance evaluation objectives, dimensions, metrics, and uncertainties of R&D sector.

Keywords: Performance management, R&D, metrics.

Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1075028

Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 1549

References:


[1] R. S. Kaplan and D. P. Norton, "The balanced scorecard - measures that drive performance," Harvard Business Review, vol70. No.1-2, pp. 71-19, 1992.
[2] I. C. Kerssens-van Drongelen and J. Bilderbeek, "R&D Performance measurement: more than choosing a set of metrics," R&D Management, vol. 29, no. 1, pp. 35-46, 1999.
[3] I. C. Kerssens-van Drongelen, B. Nixon, and A. Pearson, "Performance measurement in industrial R&D," International Journal of Management Reviews, vol. 2, no. 2, pp. 111-143, 2000.
[4] J. W. Tipping, E. Zeffren, and A. R. Fusfeld, "Assessing the Value of Your Technology," Research Technology Management, vol. 38, no. 5, pp. 22-39, 1995.
[5] V. Chiesa and F. Frattini,"Exploring the difference in performance measurement between research and development: evident from a multiple case study," R&D Management, vol. 37, no. 4, pp. 283-301, 2007.
[6] J. R. Hauser, "Research, Development and engineering metrics," Management Science, vol. 44, no. 12, pp. 1670-1689, 1998.