Commenced in January 2007
Frequency: Monthly
Edition: International
Paper Count: 31903
Review of Innovation Management Frameworks and Assessment Tools

Authors: Qiang Fu, Md. Abu Saleh

Abstract:

Research studies are highly fragmented when an Innovation Management Framework is being discussed. With the aim to identify an Innovation Management Framework/Assessment Tool suitable for Small & Medium Enterprises (SMEs) in the service industry, this researcher critically reviewed existing innovation management frameworks and assessment models/tools and discovered a number of literature gaps. It is established that the existing literature lacks generally agreed innovation management dimensions, commonly accepted knowledge creation through empirical studies on innovation management in SMEs, effective innovation management performance measurements, suitable innovation management framework in SMEs, and studies on innovation management in the service industry, in particular in retail SMEs. As such, there is a dire need to develop an appropriate firm-level innovation management framework suitable for SMEs in the service industry for future research projects and further studies. In addition, this researcher also discussed the significance of establishing such an innovation management framework.

Keywords: innovation management, innovation management framework, innovation management assessment tools, SMEs, service industry

Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 370

References:


[1] Larsson, G. (2001). Designprocessen i fyra småföretag: Att arbeta med känsla och intuition. Licentiate thesis. Sweden: Luleå University of Technology.
[2] Tidd, J., & Bessant, J. (2009). Managing innovation: Integrating technological, market and organisational change. (5th ed.). Chichester, UK: John Wiley and Sons Ltd.
[3] Avlonitis, G. J., Kouremenos, A., & Tzokas, N. (1994). Assessing the innovativeness of organizations and its antecedents. European Journal of Marketing, 28(11), 5-32.
[4] Siguaw, J. A., Simpson, P. M., & Enz, C. A. (2006). Conceptualizing Innovation Orientation: A Framework for Study and Integration of Innovation Research. Journal of Product Innovation Management, 23(6), 556-574.
[5] Walsh, M., Harrington, D., & Lynch, P. (2009). Proposing a framework of truly innovative small and medium sized organisations. In: The European Conference on Creativity and Innovation, October 28- 30, Brussels.
[6] Tidd, J. (2001). Innovation management in context: Environment, organization and performance. International Journal of Management Review, 3(3), 169-183.
[7] Smith, M., Busi, M, Ball, P., & Van De Meer, R. (2008). Factors influencing an organisations ability to manage innovation: A structured literature review and conceptual model. International Journal of Innovation Management, 12 (4), 655-676.
[8] Schroeder, H. (2013). Strategic innovation for business performance: The art and science of transformation. Technology Innovation Management Review, September, 6-12.
[9] Engel, K., Diedrichs, E., & Brunswicker, S. (2008).Tangible Results from IMP3rove - Insights on Innovation Management in Europe. Europe INNOVA paper. Duesseldorf: A.T. Kearney.
[10] Žizlavsky, O. (2011). House of Innovation - Holistic approach to practices in innovation management. Journal of Interdisciplinary Research, 1(1), 79-83.
[11] Cohn, S. (2013). A firm level innovation management framework and assessment tool for increasing competitiveness. Technology Innovation Management Review, October, 6- 15.
[12] Christensen, C. M. (1997). The innovator’s dilemma: When new technologies cause great firms to fail. Boston: Harvard Business School Press.
[13] Spring, Singapore. (2014). Performance indicator
[Web posting]. Retrieved from http://www.spring.gov.sg/AboutUs/PI/Pages/Performance-Indicators.aspx
[14] Workforce Development Agency, Singapore (2015). Singapore JOBSpedia: Retail. Retrieved from Workforce Development Agency, Singapore website http://www.wda.gov.sg/content/wdawebsite/L202-SingaporeJOBSpedia/L302-010B-Retail.html
[15] Davila, T., Epstein, M. J., & Shelton, R. (2006). Making innovation work: How to manage it, measure it, and profit from it. New Jersey, NJ: Pearson Education, Inc.
[16] Goffin, K., & Mitchell, R. (2005). Innovation management: Strategy and implementation using the Pentathlon Framework. Palgrave Macmillan.
[17] Muller, A., Välikangas, L., & Merlyn, P., (2005). Metrics for innovation: guidelines for developing a customized suite of innovation metrics. Strategy & leadership, Feb (1), 1-13.
[18] Regnell, B., Höst, M., Nilsson, F., & Bengtsson, H. (2009). A measurement framework for team level assessment of innovation capability in early requirements engineering. In Bomarius F., Oivo, M., Jaring, P., and Abrahamsson P. (Eds.) Product-Focused Software Process Improvement, 10th International Conference, PROFES 2009, Oulu, Finland, Vol. 32, pp.71–86.
[19] Collin, J., & Smith, D. (1999). Innovation metrics: a framework to accelerate growth. Arthur D. Little Inc.
[20] Keeley, L., Pikkel, R., Quinn, B., & Walters, H. (1999). Ten Types of Innovation: The discipline of building breakthroughs. New Jersey, NJ: John Wiley & Sons, Inc.
[21] Tidd, J., Bessant, J., & Pavitt, K. (2005). Managing innovation: Integrating technological, market and organisational change. Great Britain: John Wiley and Sons Inc.
[22] Morris, L. (2008). Innovation metrics: The innovation process and how to measure it. White Paper. Innovation Labs.
[23] Diedrichs, E., Engel, K., Wagner, K.: European Innovation Management Landscape. Europe INNOVA paper No. 2, Augsburg: Druckerei, 2006, 76(S).
[24] Salicru, S. (2004). Innovation: Myths and realities
[online article]. Retrieved from http://www.appliedinnovation.com.au/Portals/0/docs/Brochures/Innovation%20Myths%20and%20Realties.4pg.pdf
[25] Wolfe, R. A. (1994). Organizational innovation: Review, critique, and suggested research directions. Journal of Management Studies, 31(3), 405-431.
[26] Bessant, J., Ramalingam, B, Rush, H., Marshall, N., Hoffman, K., & Gray, B. (2014). Innovation management, innovation ecosystems and humanitarian innovation. A project funded by UK Department for International Development (DFID).
[27] Lopes, A. P., Kissimoto, K. O., Salerno, M. S., Laurindo, F. J.B., & Carvalho, M. C. (2012). Innovation management: A literature review about the evolution and the different innovation models. Presented at International Conference on Industrial Engineering and Operations Management, July 9-11, Portugal.
[28] Smith, M., Busi, M., Ball, P., & Van De Meer, R. (2008). Factors influencing an organisations ability to manage innovation: A structured literature review and conceptual model. International Journal of Innovation Management, 12 (4), 655-676.
[29] MasterCard Worldwide. (2007). Small medium-sized enterprises in Singapore. Retrieved from www.masterintellengence.com
[30] Hoffman, K., Parejo, M., Bessant, J., & Perren, L. (1998). Small firms, R&D, technology and innovation in the UK: A literature review. Technovation, 18, 39–55.
[31] Amara, N., Landry, R., Becheikh, N., & Ouimet, M. (2008). Learning and novelty of innovation in established manufacturing SMEs. Technovation, 28(7), 450-463.
[32] Hörte, S-Å., Barth, H., Chibba, A., Florén, H., Frishammar, J., Halila, F., Rundquist, J., & Tell, J. (2008). Product development in SMEs: A literature review. International Journal of Technology Intelligence and Planning, 4(3), 299–325.
[33] Pittaway, L., Robertos, M., Munir, K., Denyer, D., & Neely, A. (2004). Networking and innovation: A systematic review of the evidence. International Journal of Management Reviews, 5 (6), 137–168.
[34] Manoochehri, G. (2010). Measuring innovation: Challenges and best practices. California Journal of Operations Management, 8(1), 67-73.
[35] Moullin, M. (2003). Perspective on performance. Performance Measurement Association, 2(2), 1-25.
[36] Porter, M., & Stern, S. (1999). The new challenge to America’s prosperity: Findings from the innovation index. Published by Council on Competitiveness.
[37] European Union. (2015). Innovation union scoreboard 2015. Published in Belgium.
[38] Mairesse, J., & Mohnen, P. (2002). Accounting and measuring innovativeness: an illustrative framework and an application. The Economics of Technology and Innovation, 92, 226.
[39] Moullin, M. (2003). Defining performance measurement. Perspectives on Performance, 2(2), 3-5.
[40] Bienayme, A. (1986). The dynamics of innovation. International Journal of Technology Management, 1, 133-160.
[41] Kaplan, R.S., & Norton, P.D. (1996). The balanced scorecard: Translating strategy into action. Boston: Harvard Business School Press.
[42] Cordero, R. (1990). The measurement of innovation performance in the firm: An overview. Research Policy, 19 (2), 185-192.
[43] Ottaviano, M. E. (2004). Assessing and improving the enablers of innovation: The development of an innovation capability assessment instrument. Thesis submitted in part fulfilment of the requirments of the degree of Professional Doctorate in Business Administration, Swineburne University of Technology.
[44] Lopes, A.P., Kissimoto, K.O., Salerno, M.S., Laurindo, F.J.B., & Carvalho, M.C. (2012). Innovation management: A literature review about the evolution and the different innovation models. Presented at International Conference on Industrial Engineering and Operations Management, 9-11 July, Portugal.
[45] Bullinger, A. C., Neyer, A-K., Rass, M. & Moeslein, K. M. (2010). Community-based innovation contests: where competition meets cooperation, Creativity and Innovation Management, 19, 290-303.
[46] Markides, C. (1998). Strategic Innovation in Established Firms. In M. Mazzucatto (Ed.), A Reader: Strategy for Business. England: Sage Publications Ltd.
[47] Voelpel, S., Leibold, M., & Streb, C. (2005). The Innovation meme: Managing innovation replicators for organizational fitness. Journal of Change Management, 5(1), 57-69.
[48] Gamal, D., Salah, T., & Elrayyes, N. (2011). How to measure organization innovativeness? An overview of innovation measurement frameworks and innovation audit/management tools. Technology Innovation and Enterprise Centre, Egypt.
[49] Mao-Mossberg, M. B. (2013). The creation of a strategic dependent innovation audit tool. Master of Science Thesis. Stockholm, Sweden.
[50] Butz, M. (2010). Investigation of user involvement and collaboration processes in current and future innovative medical technology environments. Master of Science Thesis. Stockholm, Sweden.
[51] Keeley, L. (2013). Ten types of innovation: The discipline of building breakthroughs. Deloitte Development LLC.
[52] Ye, Yu-Han. (2009). Measuring and analyzing the continued innovation capability in Guizhou Huagong Tools company. Master Thesis in Industry engineering and Management. Sweden.
[53] Alopex Management Consulting. (2015, August 12). Alopex on innovation: SME innovation benchmarking.
[Blog] retrieved from http://alopexoninnovation.com/2013/05/24/sme-innovation-benchmarking/
[54] Burgelman, R. A., Kosnik, T. J., & van den Poel, M. (1988). Towards an innovative capabilities audit framework. In: R.A. Burgelman and M.A. Maidique (Eds.) Strategic Management of Technology and Innovation (pp.31-34). Illinois: Irwin.
[55] Pinchot, G., & Pellman, R. (1999). Intrapreneuring in action: A handbook for business innovation. San Francisco: Berret-Koehler.
[56] Adams, R., Bessant, J., & Phelps, R. (2006). Innovation management measurement: A review. International Journal of Management Reviews, 8, 21-47.
[57] Gryszkiewicz, L., Giannopoulou, E., & Barlatier, P. J. (2013). Service innovation capabilities: What are they? International Journal of Services, Economics and Management, 5(1), 125-153.
[58] Schilling, A., & Werr, A. (2009). Managing and organizing for innovation in service firms. A literature review with annotated bibliography. ViNNOVA Report VR 2009:06. Swedish Governmental Agency for Innovation Systems.
[59] Walsh, M., Harrington, D., & Lynch, P. (2009). Proposing a framework of truly innovative small and medium sized organisations. In: The European Conference on Creativity and Innovation, October 28- 30, Brussels.
[60] Trading Economics. (2015). Singapore GDP growth rate: 1976-2915. Retrieved from Trading Economics website: http://www.tradingeconomics.com/singapore/gdp-growth-annual