Commenced in January 2007
Paper Count: 30843
The Effect of Religious Tourist Motivation and Satisfaction on Behavioral Intention
Abstract:In recent years, the Chaoshan area, a special place located in the southeast of Guangdong province in China, actively protects religious heritage and is developing religious tourism, which is attracting many expatriate Chinese who are coming back for travel and to worship. This paper discussed three questions. Firstly, what is the current situation about the different social background of tourists’ motivation, satisfaction and behavioral intention? Secondly, is there a relationship between the motivation, satisfaction and behavioral intention and the different social backgrounds of tourists? Thirdly, what is the relationship between religious tourists’ motivation, satisfaction and behavioral intention? The research methods use a combination of qualitative analysis and quantitative analysis. Qualitative analysis uses the method of observation and interviews. Convenient sampling technique was used for quantitative analysis. The study showed that the different social backgrounds of tourists’ forms diverse cognition and experiences about religious tourism, and their motivations, satisfaction and behavioral intention as tourists vary. Tourists’ motivation and satisfaction has a positive phase relation. Tourists’ motivation with satisfaction as the intervening variable also has a positive phase effect on tourists’ behavior intention. The result shows that religious tourists’ motivations include experiencing a religious atmosphere, and having a rest and recreation. The result also shows that religious tourists want to travel with their family members and friends. While traveling, religious tourists like to talk with Buddhist monks or nuns. Compared to other tourism types, religious tourists have higher expectations about temple environment, traveling experience, peripheral service and temple management.
Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1126535Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 1448
 G. Rinschede, "Forms of religious tourism." Annals of Tourism Research vol. 19, no.1, pp. 51-67, Jan. 1992.
 S. Singh, "Religion, heritage and travel: case references from the Indian Himalayas." Current Issues in Tourism vol. 7, no. 1, pp. 44-65, Jan. 2004.
 Z. Huang, Z. Wu, C. Gao, “The study of the leisure farm visitors’ recreation experience. The Study about Outdoor Recreation, vol. 13, no. 4, pp. 1-25, Aug. 2000.
 P. W. Dorfman, “Measurement and fancy of recreation satisfaction: A case study of camping,” Environment and Behaviors, vol. 11, no. 4, pp. 483-510, Aug. 1979.
 S. Zhang, “The key role between customer value and customer satisfaction, behavior intention image,” Chaoyang Business Reviews, vol. 4, no. 1, pp. 63-86, Jan. 2005.
 A. Triantafillidou, C. Koritos, K. Chatzipanagiotou, A. Vassilikopoulou, "Pilgrimages: the “promised land” for travel agents?." International Journal of Contemporary Hospitality Management, vol. 22, no. 3, pp. 382-398, Jun. 2010.