Commenced in January 2007
Frequency: Monthly
Edition: International
Paper Count: 31097
Resistance to Change as a Lever of Innovation: Case of Tangier, Tetouan and Hoceima Region, Morocco

Authors: Jihane Abdessadak, Hicham Achelhi, Kamal Reklaoui


For any company or organization, change must be natural and binding in order to evolve its business, protect its durability and remain competitive. "Adapt or disappear". But how often managers, leaders or employees develop astonishing ideas that could improve several aspects of the organization and the feedback is less that encouraging and people give unrealistic judgments just to escape change. In this paper, we are going to discuss what we do know about change and resistance to change and what we can do to tame this phenomenon and, above all, the main steps that can follow an idea man in the delicate and decisive implementation of innovations.

Keywords: Innovation, Change, barriers to innovation, resistance to change/innovation, levers of innovation

Digital Object Identifier (DOI):

Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 961


[1] A. Fosfuri, and T. Ronde. “Leveraging resistance to change and the skunk works model of innovation”. Journal of Economic Behavior & Organization, vol. 72, pp. 274-289, 2009.
[2] H. Makkonen, WJ. Johnston, RRG Javalgi. “A behavioral approach to organizational innovation adoption”. Journal of Business Research, 2016.
[3] M. García Rubiano,P. Andrea Rubio, and L. Bravo. “Relación entre los factores de riesgo psicosocial y la resistencia al cambio organizacional en personal de seguridad de una empresa del sector económico terciario”. Diversitas, vol. 3, no 2, pp. 301-315. 2007.
[4] W. Miller, and S. Rollnick. “Motivational interviewing: Helping people change.” Guilford Press, 2012.
[5] June 2015, "Lift with Fing" conference, available:
[6] A. Segarra-Blasco, J. Garcia-Quevedo and M. Teruel-Carrizosa, “Barriers to innovation and public policy in Catalonia”, International Entrepreneurship and Management Journal, pp 431–451, 2008.
[7] T. Davila, M. Epstein, and R. Shelton. “Making innovation work: How to manage it, measure it, and profit from it”. FT Press, 2012.
[8] N. Lagziri, H. Achelhi, M, Bennouna. “Les barrières comme déterminants de l’innovation au Maroc: Cas de la région de Tanger-Tétouan” International journal of innovation and applied studies, vol. 4, pp. N1Sep. 2013.
[9] G. J. Tellis, J. C. Prabhu, and R. K. Chandy. “Radical innovation across nations: The preeminence of corporate culture”. Journal of Marketing, vol. 73, no 1, pp. 3-23, 2009.
[10] A. Madrid Guijarro, D. Garcia, and H. van Auken. “Barriers to innovation among Spanish manufacturing SMEs”. Journal of Small Business Management, vol. 47, pp. 465-488, 2009.
[11] A.H. van de Ven. “Central problems in the management of innovation”. Management science, vol. 32, pp. 590-607, 1986.
[12] G. Watson. “Resistance to change”. The American Behavioral Scientist (pre-1986), vol. 14, pp. 745, 1971.
[13] Dejours, Christophe, Dessors, Dominique, et Molinier, Pascale. “Comprendre la résistance au changement“. Documents du médecin du travail, vol. 58, pp. 112-117, 1994.
[14] Duffy, Francis M. “I think, therefore I am resistant to change”. Journal of Staff Development, vol. 24, pp. 30-37, 2003.
[15] Ford, Jeffrey D., Ford, Laurie W., et D'amelio, Angelo. Resistance to change: The rest of the story. Academy of management Review, vol. 33, pp. 362-377, 2008.
[16] V. Cornescu, and C. R. Adam. “The Consumer Resistance Behavior towards Innovation”. Procedia Economics and Finance, vol. 6, pp. 457-465, 2013.
[17] B. C. Lines, K. T. Sullivan, J. B. Smithwick, and J. Mischung. “Overcoming resistance to change in engineering and construction: Change management factors for owner organizations. International”. Journal of Project Management, vol. 33, p. 1170-1179, 2015.
[18] W. Miller, and S. Rollnick. “Motivational interviewing: Preparing people for change”. Journal for Healthcare Quality, vol. 25, no 3, p. 46, 2003
[19] December 2015, L. Porth-Jones. Available: