Commenced in January 2007
Frequency: Monthly
Edition: International
Paper Count: 30123
Practice of Social Audit in Hotel Companies: Case Study of Agadir, Morocco

Authors: M. El Mousadik, F. Elkandoussi

Abstract:

The concern for increased rigor in social management has led more and more Moroccan business leaders to question the value of applying social audit as an essential tool in the management of human resources. Hotel companies are not excluded; in fact, they are expected to implement such an audit to develop sound and credible human resources management (HRM) policies. The main objective of this paper is to establish the relationship between the practice of social audit as a tool, and its impact on the tourism sector, especially on hotels at one of the Morocco’s first and most popular city for tourism, Agadir. This exploratory study of properties in Agadir has revealed that hotel executives are aware of the importance of social auditing to hone their decisions in the field of HRM.

Keywords: Social audit, hotel companies, human resources management, social piloting.

Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1124155

Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 1221

References:


[1] R. Vatier,1988 l’audit de la gestion sociale, les éditions d’organisation.
[2] P.Candau, (1990). Les audits d’efficacité, Cahier français Audit et Management n° 248Octobre -Décembre 28-33.
[3] Robert D. Hay (2001). "Social Audit: An experimental approach". Academy of Management Journal, Volume 18, Number 4.
[4] Social Audit Toolkit - 3rd Edition, 2000, Free Spreckely, Social Entreprise Partnership-Local Livelihoods
[5] The official website of Ministry of Tourism in Morocco http://www.tourisme.gov.ma/
[6] The official website of National Institute of Statistics and Economic studies http://www.insee.fr/en/methodes/default.asp?page=definitions/ entreprise-taille-intermedi.htm.
[7] A. Couret, J. Igalens,1998 L'audit social, editions PUF,125 pages.
[8] J.M. Peretti, J. Igalens.,2008, Audit social. Meilleures pratiques, méthodes, outils. Ed. Eyrolles. Coll. Ressources Humaines. Editions des Organisations
[9] A. Meignant, 2004 le DRH, partenaire stratégique, éditions Liaisons, 380pages.
[10] J. M. Peretti, (2004) “Ressources humaines”; 9e édition, Vuibert, Paris.