Role of Leaders in Managing Employees’ Dysfunctional Behavior at Workplace
The objective of this theoretical study is to explore in depth the role of leaders in managing employees’ dysfunctional behavior at workplace in an effort to recommend strategies and solutions for these destructive behaviors that affect employees’ performance. The significance of the study lies in the fact that dysfunctional behavior has been widely spread in almost all organizations, public and private, with its very destructive manifestations. Dysfunctional behavior may be classified into thefts, sabotage, sexual harassment, jealousy, envy, revenge, vulgarity all of which affect employees’ moral, self-esteem and satisfaction level drastically which will be reflected negatively on their performance and productivity. The main research question will focus on the role of leaders in managing employees’ dysfunctional behavior effectively at the workplace through the different strategies and control measures. In this study, the data will be collected from different academic literature and through some primary data by conducting interviews with some public and private employees from different managerial levels and fields.
Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1124065Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF
 Appelbaum, S.H., Laconi, G. and Matousek, A. (2007). Positive and negative deviant workplace behaviors: causes, impacts, and solutions. Corporate Governance: The International Journal of Business in Society, 7(5), pp.586-598.
 Van Fleet, D. and Griffin, R. (2006). Dysfunctional organization culture. Journal of Managerial Psychology, 21(8), pp.698-708.
 Peterson, D. K. (2002). Deviant Workplace Behavior and the Organization’s Ethical Climate. Journal of Business and Psychology, 17(1), 47–61.
 Van Fleet, D. and Van Fleet, E. (2012). Towards a Behavioral Description of Managerial Bullying. Employee Responsibilities and Rights Journal, 24(3), pp.197-215.
 Everton, W., Jolton, J. and Mastrangelo, P. (2007). Be nice and fair or else: understanding reasons for employees' deviant behaviors. Journal of Mgmt Development, 26(2), pp.117-131.
 Gill, H., Meyer, J., Lee, K., Shin, K. and Yoon, C. (2009). Affective and continuance commitment and their relations with deviant workplace behaviors in Korea. Asia Pac J Manag, 28(3), pp.595-607.
 Tai, K., Narayanan, J. and McAllister, D. (2012). Envy as pain: rethinking the nature of envy and its implications for employees and organizations. Academy of Management Review, 37(1), pp.107-129.
 Branch, S., Ramsay, S. and Barker, M. (2012). Workplace Bullying, Mobbing and General Harassment: A Review. International Journal of Management Reviews, 15(3), pp.280-299.
 Sharawy, Fatma, Sharkawy, Walid, Fathy, Hend&Tawil, Hani, (2015), interview with government employees in Cairo on dysfunctional behavior.
 Saad Nagdy, Mahmoud Imam & Hiwida Halim, interview, 26 Aug., 2015.
 Kennedy, R. B., Burks, E., Calhoun, S., Essary, M., Herring, S., Kerner, L. L., et al. (2011). Workplace violence: a discussion and ongoing study. International Journal of the Academic Business World, 5(1), pp.35-40.
 York, K., and Brookhouse, K. (1988). The legal history of work-related sexual harassment and implications for employers. Employee Responsibilities and Rights Journal, 1(3), pp.227-237.
 Shabrawy, Sabry & Afifi, Sedik, (2014) Seminar titled Fighting Bureaucracy and Corruption in Egypt, Supreme Council, Ministry of Culture.
 Sims, R.L. (1992). The challenge of ethical behavior in organizations, Journal of Business Ethics, 11, pp. 505-13.
 COCCIA, C. (1998). Avoiding a Toxic Organization. Nursing Management, 29(5), pp. 32-4.
 Appelbaum, S., Deguire, K. and Lay, M. (2005). The relationship of ethical climate to deviant workplace behavior. Corporate Governance: The International Journal of Business in Society, 5(4), pp.43-55.
 Henle, C. A. (2005). Predicting workplace deviance from the interaction between Organizational Justice and Personality. Journal of Managerial Issues,17(2), pp.247–263.
 Caruana, A., Ramaseshan, B. and Ewing, M. (2001). Anomia and Deviant Behaviour in Marketing: some Preliminary Evidence. Journal of Managerial Psychology, 16(5), pp.322-338.
 Spreitzer, G.M. and Doneson, D. (2005), Musings on the past and future of employee empowerment, in Cummings, T. (Ed.), Handbook of Organizational Development, Sage Publishing, London.
 Cleary, M., Walter, G., Andrew, S. and Jackson, D. (2013). Commentary. Contemporary Nurse, 44(2), pp.253-256.
 Verkuil, B., Atasayi, S. and Molendijk, M. (2015). Workplace Bullying and Mental Health: A Meta-Analysis on Cross-Sectional and Longitudinal Data. PLOS ONE, 10(8), pp.135-225.
 Lewis, D., Sheehan, M. and Davies, C. (n.d.). Uncovering Workplace Bullying. Journal of Workplace Rights, 13(3), pp.281-301.
 Sandler, C. (2013). Techniques to Tackle the Workplace Bully. Human Resource Management International Digest, 21(2), pp.33-36.
 Carson, M., Shanock, L., Heggestad, E., Andrew, A., Pugh, S. and Walter, M. (2011). The Relationship Between Dysfunctional Interpersonal Tendencies, Derailment Potential Behavior, and Turnover. J Bus Psychol, 27(3), pp.291-304.
 MacKenzie, C., Garavan, T. and Carbery, R. (2015). Dysfunctional behavior in organizations an HRD reduce the impact of dysfunctional organizational behavior: A Review and Conceptual Model. Managerial Psychology, 16(5), pp. 322-38.
 Hemmings, P. (2013). Workplace harassment and bullying: U.S federal employees. pp.1-156.
 Stouten, J., Baillien, E., Van den Broeck, A., Camps, J., De Witte, H. and Euwema, M. (2010). Discouraging Bullying: The Role of Ethical Leadership and its Effects on the Work Environment. J Bus Ethics, 95(S1), pp.17-27.
 Hall, R. and Lewis, S. (2014). Managing workplace bullying and social media policy: Implications for employee Involvement. Academy of Business Research Journal, 1, p.128-135.
 Woodrow, C. and Guest, D. (2013). When good HR gets bad results: exploring the challenge of HR implementation in the case of workplace bullying. Human Resource Management Journal, 24(1), pp.38-56.
 Choi, N. H., Dixon, A. L., & Jung, J. M. (2004). Dysfunctional behavior among sales representatives: the effect of supervisory trust, participation, and information controls. The Journal of Personal Selling and Sales Management, 24(3), pp.181–198.
 Rousseau, M., Eddleston, K., Patel, P. and Kellermanns, F. (2015). Organizational resources and Demand influence on workplace bullying. Journal of Managerial Issues, 3, pp.286-313.
 Sidle, S. (2011). Personality Disorders and Dysfunctional Employee Behavior: How Can Managers Cope? Academy of Management Perspectives, 25(2), pp.76-77.