Carrying Out the Steps of Decision Making Process in Concrete Organization

Authors: Eva Štěpánková

Abstract:

The decision-making process is theoretically clearly defined. Generally, it includes the problem identification and analysis, data gathering, goals and criteria setting, alternatives development and optimal alternative choice and its implementation. In practice however, various modifications of the theoretical decision-making process can occur. The managers can consider some of the phases to be too complicated or unfeasible and thus they do not carry them out and conversely some of the steps can be overestimated. The aim of the paper is to reveal and characterize the perception of the individual phases of decision-making process by the managers. The research is concerned with managers in the military environment – commanders. Quantitative survey is focused cross-sectionally in the individual levels of management of the Ministry of Defence of the Czech Republic. On the total number of 135 respondents the analysis focuses on which of the decision-making process phases are problematic or not carried out in practice and which are again perceived to be the easiest. Then it is examined the reasons of the findings.

Keywords: Decision making, decision making process, decision problems.

Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1338166

References:

[1] J. Fotr, J., Švecová, L., Manažerské rozhodování: postupy, metody a nástroje. Praha: Ekopress, 2010.
[2] L. Blažek, Management: organizování, rozhodování, ovlivňování. Praha: Grada, 2011.
[3] D. Welch, Decisions, decisions: the art of effective decision making. Amherst, N.Y.: Prometheus Books, 2002.
[4] S. I. Robertson, Problem solving. Philadelphia, PA: Psychology Press, 2001.
[5] M. Grasseová et al., Efektivní rozhodování: analyzování - rozhodování - implementace a hodnocení. Brno: Edika, 2013.
[6] J. S. Hammond, R. L. Keeney, and H. Raiffa, Smart choices: a practical guide to making better life decisions. USA: Harvard Business Press, 1999.
[7] M. H. Bazerman, D. A. Moore, Judgment in managerial decision making. New York: Wiley, 2013.
[8] D. H. Jonassen, Learning to solve problems: a handbook for designing problem-solving learning environments. New York: Routledge, 2011.
[9] M. D. Jones, The thinker's toolkit: fourteen skills techniques for problem solving. New York: Three Rivers Press, 1995.