@article{(Open Science Index):https://publications.waset.org/pdf/9999892,
	  title     = {A Comparative Analysis of E-Government Quality Models},
	  author    = {Abdoullah Fath-Allah and  Laila Cheikhi and  Rafa E. Al-Qutaish and  Ali Idri},
	  country	= {},
	  institution	= {},
	  abstract     = {Many quality models have been used to measure egovernment
portals quality. However, the absence of an international
consensus for e-government portals quality models results in many
differences in terms of quality attributes and measures. The aim of
this paper is to compare and analyze the existing e-government
quality models proposed in literature (those that are based on ISO
standards and those that are not) in order to propose guidelines to
build a good and useful e-government portals quality model. Our
findings show that, there is no e-government portal quality model
based on the new international standard ISO 25010. Besides that, the
quality models are not based on a best practice model to allow
agencies to both; measure e-government portals quality and identify
missing best practices for those portals.
},
	    journal   = {International Journal of Humanities and Social Sciences},
	  volume    = {8},
	  number    = {11},
	  year      = {2014},
	  pages     = {3646 - 3650},
	  ee        = {https://publications.waset.org/pdf/9999892},
	  url   	= {https://publications.waset.org/vol/95},
	  bibsource = {https://publications.waset.org/},
	  issn  	= {eISSN: 1307-6892},
	  publisher = {World Academy of Science, Engineering and Technology},
	  index 	= {Open Science Index 95, 2014},
	}