@article{(Open Science Index):https://publications.waset.org/pdf/9999329, title = {A Goal-Oriented Social Business Process Management Framework}, author = {Mohammad Ehson Rangiha and Bill Karakostas}, country = {}, institution = {}, abstract = {Social Business Process Management (SBPM) promises to overcome limitations of traditional BPM by allowing flexible process design and enactment through the involvement of users from a social community. This paper proposes a meta-model and architecture for socially driven business process management systems. It discusses the main facets of the architecture such as goalbased role assignment that combines social recommendations with user profile, and process recommendation, through a real example of a charity organization. }, journal = {International Journal of Industrial and Systems Engineering}, volume = {8}, number = {9}, year = {2014}, pages = {2959 - 2965}, ee = {https://publications.waset.org/pdf/9999329}, url = {https://publications.waset.org/vol/93}, bibsource = {https://publications.waset.org/}, issn = {eISSN: 1307-6892}, publisher = {World Academy of Science, Engineering and Technology}, index = {Open Science Index 93, 2014}, }