WASET
    Amol A. Talankar and  Prakash Verma and  Nitin Seth,  Identification of Critical Success Factors in Non-Formal Service Sector Using Delphi Technique.   journal   = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology.
    March 2014, vol. 86(2). 598 - 603
    [viewed 27 April 2024]. Available from: https://publications.waset.org/pdf/9997888.