@article{(Open Science Index):https://publications.waset.org/pdf/9997794,
	  title     = {Adoption of Lean Thinking and Service Improvement for Care Home Service},
	  author    = {Chuang-Chun Chiou},
	  country	= {},
	  institution	= {},
	  abstract     = {Ageing population is a global trend; therefore the need of care service has been increasing dramatically. There are three basic forms of service delivered to the elderly: institution, community, and home. Particularly, the institutional service can be seen as an extension of medical service. The nursing home or so-called care home which is equipped with professional staff and facilities can provide a variety of service including rehabilitation service, short-term care, and long term care. Similar to hospital and other health care service, care home service do need to provide quality and cost-effective service to satisfy the dwellers. The main purpose of this paper is to show how lean thinking and service innovation can be applied to care home operation. The issues and key factors of implementing lean practice are discussed.
	    journal   = {International Journal of Health and Medical Engineering},
	  volume    = {8},
	  number    = {3},
	  year      = {2014},
	  pages     = {780 - 785},
	  ee        = {https://publications.waset.org/pdf/9997794},
	  url   	= {https://publications.waset.org/vol/87},
	  bibsource = {https://publications.waset.org/},
	  issn  	= {eISSN: 1307-6892},
	  publisher = {World Academy of Science, Engineering and Technology},
	  index 	= {Open Science Index 87, 2014},