WASET
    Norazah Mohd Suki and  Norbayah Mohd Suki,  Consumer Online Shopping Behavior:  The Effect of Internet Marketing Environment, Product Characteristics, Familiarity and Confidence, and Promotional Offer.   journal   = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology.
    January 2013, vol. 75(3). 814 - 819
    [viewed 24 April 2024]. Available from: https://publications.waset.org/pdf/9996983.