Jamaliah Mohd. Yusof and  Rosidah Musa and  Sofiah Abd. Rahman,  Functional Store Image and Corporate Social Responsibility Image: A Congruity Analysis on Store Loyalty.   journal   = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology.
    May 2011, vol. 53(5). 486 - 493
    [viewed 24 January 2020]. Available from: https://publications.waset.org/pdf/8865.