MarĂlia Guterres Ferreira and Raul Sidnei Wazlawick, Software Process Improvement: A Organizational Change that Need to be Managed and Motivated. journal = {International Journal of Computer and Information Engineering}, [online]. World Academy of Science, Engineering and Technology. February 2011, vol. 50(2). 134 - 142 [viewed 23 September 2024]. Available from: https://publications.waset.org/pdf/8447.