A. Golmohammadi and  B. Jahandideh,  Prioritizing Service Quality Dimensions: A Neural Network Approach.   journal   = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology.
    June 2010, vol. 42(6). 1479 - 1483
    [viewed 27 January 2021]. Available from: https://publications.waset.org/pdf/7976.