@article{(Open Science Index):https://publications.waset.org/pdf/7642,
	  title     = {Optimizing usage of ICTs and Outsourcing Strategic in Business Models and Customer Satisfaction},
	  author    = {Saeed Rahmani Bagha and  Mohammad Mirzahosseinian and  Sonatkhatoon Kashanimotlagh},
	  country	= {},
	  institution	= {},
	  abstract     = {Nowadays, under developed countries for progress in
science and technology and decreasing the technologic gap with
developed countries, increasing the capacities and technology
transfer from developed countries. To remain competitive, industry is
continually searching for new methods to evolve their products.
Business model is one of the latest buzzwords in the Internet and
electronic business world. To be successful, organizations must look
into the needs and wants of their customers. This research attempts to
identify a specific feature of the company with a strong competitive
advantage by analyzing the cause of Customer satisfaction. Due to
the rapid development of knowledge and information technology,
business environments have become much more complicated.
Information technology can help a firm aiming to gain a competitive
advantage. This study explores the role and effect of Information
Communication Technology in Business Models and Customer
satisfaction on firms and also relationships between ICTs and
Outsourcing strategic.},
	    journal   = {International Journal of Information and Communication Engineering},
	  volume    = {5},
	  number    = {11},
	  year      = {2011},
	  pages     = {1405 - 1409},
	  ee        = {https://publications.waset.org/pdf/7642},
	  url   	= {https://publications.waset.org/vol/59},
	  bibsource = {https://publications.waset.org/},
	  issn  	= {eISSN: 1307-6892},
	  publisher = {World Academy of Science, Engineering and Technology},
	  index 	= {Open Science Index 59, 2011},
	}