Volker Heierhoff and Aurilla Aurelie Bechina Arntzen and Gerrit Muller, A Training Model for Successful Implementation of Enterprise Resource Planning. journal = {International Journal of Information and Communication Engineering}, [online]. World Academy of Science, Engineering and Technology. December 2011, vol. 60(12). 1941 - 1947 [viewed 26 April 2024]. Available from: https://publications.waset.org/pdf/7047.