@article{(Open Science Index):https://publications.waset.org/pdf/6548,
	  title     = {Impact of Computer-Mediated Communication on Virtual Teams- Performance: An Empirical Study},
	  author    = {Nadeem Ehsan and  Ebtisam Mirza and  Muhammad Ahmad},
	  country	= {},
	  institution	= {},
	  abstract     = {In a complex project environment, project teams face
multi-dimensional communication problems that can ultimately lead
to project breakdown. Team Performance varies in Face-to-Face
(FTF) environment versus groups working remotely in a computermediated
communication (CMC) environment. A brief review of the
Input_Process_Output model suggested by James E. Driskell, Paul H.
Radtke and Eduardo Salas in “Virtual Teams: Effects of
Technological Mediation on Team Performance (2003)", has been
done to develop the basis of this research. This model theoretically
analyzes the effects of technological mediation on team processes,
such as, cohesiveness, status and authority relations, counternormative
behavior and communication. An empirical study
described in this paper has been undertaken to test the
“cohesiveness" of diverse project teams in a multi-national
organization. This study uses both quantitative and qualitative
techniques for data gathering and analysis. These techniques include
interviews, questionnaires for data collection and graphical data
representation for analyzing the collected data. Computer-mediated
technology may impact team performance because of difference in
cohesiveness among teams and this difference may be moderated by
factors, such as, the type of communication environment, the type of
task and the temporal context of the team. Based on the reviewed
model, sets of hypotheses are devised and tested. This research,
reports on a study that compared team cohesiveness among virtual
teams using CMC and non-CMC communication mediums. The
findings suggest that CMC can help virtual teams increase team
cohesiveness among their members, making CMC an effective
medium for increasing productivity and team performance.},
	    journal   = {International Journal of Electronics and Communication Engineering},
	  volume    = {2},
	  number    = {6},
	  year      = {2008},
	  pages     = {1194 - 1203},
	  ee        = {https://publications.waset.org/pdf/6548},
	  url   	= {https://publications.waset.org/vol/18},
	  bibsource = {https://publications.waset.org/},
	  issn  	= {eISSN: 1307-6892},
	  publisher = {World Academy of Science, Engineering and Technology},
	  index 	= {Open Science Index 18, 2008},
	}