TY - JFULL AU - Reza Sigari Tabrizi and Yeap Peik Foong and Nazli Ebrahimi PY - 2010/1/ TI - Using Interpretive Structural Modeling to Determine the Relationships among Knowledge Management Criteria inside Malaysian Organizations T2 - International Journal of Economics and Management Engineering SP - 2269 EP - 2275 VL - 4 SN - 1307-6892 UR - https://publications.waset.org/pdf/5849 PU - World Academy of Science, Engineering and Technology NX - Open Science Index 48, 2010 N2 - This paper is concerned with the establishment of relationships among knowledge management (KM) criteria that will ensure an essential foundation to evaluate KM outcomes. The major issue under investigation is to assess the popularity of criteria within organizations and to establish a structure of criteria for measuring KM results. An empirical survey was conducted among Malaysian organizations to investigate KM criteria for measuring success of KM initiatives. Therefore, knowledge workers as the respondents were targeted to establish a structure of criteria for evaluating KM outcomes. An established structure of criteria based on the Interpretive Structural Modeling (ISM) is used to map criteria relationships inside organizations. This structure is portrayed to identify that how these set of criteria are related. This network schema should be investigated and implemented to promote innovation and improve enterprise performance. To the researchers, this survey has significant insights into relationship between KM programs and business success. ER -