WASET
    Regina Connolly and  Frank Bannister,  eTax Filing and Service Quality: The Case of the Revenue Online Service.   journal   = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology.
    February 2008, vol. 14(2). 56 - 60
    [viewed 20 April 2024]. Available from: https://publications.waset.org/pdf/5450.