A. Bakhtiar and  B. Purwanggono and  N. Metasari,  Maintenance Function's Performance Evaluation Using Adapted Balanced Scorecard Model.   journal   = {International Journal of Industrial and Manufacturing Engineering}, [online]. World Academy of Science, Engineering and Technology.
    October 2009, vol. 34(10). 1255 - 1259
    [viewed 26 April 2024]. Available from: https://publications.waset.org/pdf/4804.