WASET
    Al-Rousan and  M. Ramzi and  Badaruddin Mohamed,  Customer Loyalty and the Impacts of Service Quality:The Case of Five Star Hotels in Jordan.   journal   = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology.
    July 2010, vol. 43(7). 1702 - 1708
    [viewed 09 May 2024]. Available from: https://publications.waset.org/pdf/4322.