{"title":"Framework for Delivery Reliability in European Machinery and Equipment Industry","authors":"G. Schuh, A. Kampker, A. Hoeschen, T. Jasinski","volume":41,"journal":"International Journal of Economics and Management Engineering","pagesStart":533,"pagesEnd":538,"ISSN":"1307-6892","URL":"https:\/\/publications.waset.org\/pdf\/3443","abstract":"
Today-s manufacturing companies are facing multiple and dynamic customer-supplier-relationships embedded in nonhierarchical production networks. This complex environment leads to problems with delivery reliability and wasteful turbulences throughout the entire network. This paper describes an operational model based on a theoretical framework which improves delivery reliability of each individual customer-supplier-relationship within non-hierarchical production networks of the European machinery and equipment industry. By developing a non-centralized coordination mechanism based on determining the value of delivery reliability and derivation of an incentive system for suppliers the number of in time deliveries can be increased and thus the turbulences in the production network smoothened. Comparable to an electronic stock exchange the coordination mechanism will transform the manual and nontransparent process of determining penalties for delivery delays into an automated and transparent market mechanism creating delivery reliability.<\/p>\r\n","references":"[1] A. Gunasekaran, L. Forker, and B. Kobu \"Improving operations\r\nperformance in small company,\" International Journal of Operations &\r\nProduction Management, vol. 20, no. 3, pp. 316-335, 2000.\r\n[2] A. Ghobadian, and D. Gallear, \"Total quality management in SMEs,\"\r\nOMEGA, vol. 24, no. 1, pp. 83-100, 1996.\r\n[3] G. Reinhart, and M. Bredow, \"Kooperationsgestaltung in\r\nProductionsnetzwerken,\" in 5th Conference Vernetzt planen und\r\nproduzieren, Chemnitz, 2006, pp. 241-244.\r\n[4] Eurostat. (2008 March 01) Industrial turnover - Manufacturing (Online).\r\nAvailable: ec.europa.eu\/eurostat\/\r\n[5] Verband deutscher Maschinen- und Anlagenbauer (VDMA),\r\nMaschinenbau in Zahl und Bild. Frankfurt: VDMA Verlag, 2008\r\n[6] D. Jones, \"Creating lean solutions (Published Conference Proceedings\r\nstyle),\" in 2nd Lean Management Summit, Aachen, 2005, pp. 17-28.\r\n[7] G. Schuh, A. Kampker, C. Narr, T. Potente, and P. Attig,\r\n\"myOpenFactory,\" International Journal of Computer Integrated\r\nManufacturing, 2nd ed. vol. 21, no. 2, p. 215, 2007.\r\n[8] A. R. Voegle, and M. P. Zeuch, Supply network management.\r\nWiesbaden: Gabler-Verlag, 2001, ch. 2.\r\n[9] G. Schuh et al., Effizient, schnell und erfolgreich. Frankfurt: VDMA\r\nVerlag, 2007, pp. 60-62.\r\n[10] H. P. Wiendahl, G. Cleminskfa, and C. Begemanna, \"A systematic\r\napproach for ensuring the logistic process reliability of supply chains,\"\r\nCIRP Annals - Manufacturing Technology, vol. 52, no. 1, pp. 375-380,\r\n2003.\r\n[11] G. E. Akerlof, \"The market for lemons: Quality uncertainty and the\r\nmarket mechanism,\" Journal of Economics, vol. 84, no. 3, pp. 488-500,\r\n1970.\r\n[12] K. Johansen, M. Comstocka, and M. Winroth, \"Coordination in\r\ncollaborative manufacturing meganetworks: A case study,\" Journal of\r\nEngineering and Technology Management, vol. 22, no. 3, pp. 226-244,\r\n2005.\r\n[13] M. He, A. Rogers, X. Luo, and N.R. Jennings, \"Designing a successful\r\ntrading agent for supply chain management,\" in 5th International Joint\r\nConference on Autonomous Agents and Multiagent Systems, Hakodate,\r\n2006, pp. 1159-1166.\r\n[14] G. Schuh et al., Effiziente Auftragsabwicklung mit myOpenFactory.\r\nM\u00fcnchen: Carl Hanser Verlag, 2008, ch. 2.\r\n[15] N. G. Mankiw, Principles of economics. South-Western: Thomson\r\nLearning, 2004.","publisher":"World Academy of Science, Engineering and Technology","index":"Open Science Index 41, 2010"}