WASET
    Whee Yen Wong and  Kim Yeow Tshai and  Chan Wai Lee,  The Evolution of Quality Improvement Methodology in Malaysia-s IT Industry: The Past, Current and Future.   journal   = {International Journal of Industrial and Manufacturing Engineering}, [online]. World Academy of Science, Engineering and Technology.
    December 2012, vol. 72(12). 2691 - 2700
    [viewed 09 May 2024]. Available from: https://publications.waset.org/pdf/2737.