John Hadden and  Ashutosh Tiwari and  Rajkumar Roy and  Dymitr Ruta,  Churn Prediction: Does Technology Matter?.   journal   = {International Journal of Industrial and Manufacturing Engineering}, [online]. World Academy of Science, Engineering and Technology.
    April 2008, vol. 16(4). 524 - 536
    [viewed 19 April 2024]. Available from: https://publications.waset.org/pdf/1793.