@article{(Open Science Index):https://publications.waset.org/pdf/16604,
	  title     = {Exploring the Roles of Social Exchanges in Using Information Systems},
	  author    = {Kee-Young Kwahk},
	  country	= {},
	  institution	= {},
	  abstract     = {Previous studies have indicated that one of the most
critical failure reasons of enterprise systems is the lack of knowledge
sharing and utilization across organizations. As a consequence, many
information systems researchers have paid attention to examining the
effect of absorptive capacity closely associated with knowledge
sharing and transferring on IS usage performance. A lack of
communications and interactions due to a lack of organizational
citizenship behavior might lead to weak absorptive capacity and thus
negatively influence knowledge sharing across organizations. In this
study, a theoretical model which delves into the relationship between
usage performance of enterprise systems and its determinants was
established.
},
	    journal   = {International Journal of Information and Communication Engineering},
	  volume    = {7},
	  number    = {9},
	  year      = {2013},
	  pages     = {2507 - 2510},
	  ee        = {https://publications.waset.org/pdf/16604},
	  url   	= {https://publications.waset.org/vol/81},
	  bibsource = {https://publications.waset.org/},
	  issn  	= {eISSN: 1307-6892},
	  publisher = {World Academy of Science, Engineering and Technology},
	  index 	= {Open Science Index 81, 2013},
	}