J. R. C. Kuntz and Katharina Näswall and Frances Walls
DualResponse Approach to Work Stress An Investigation of Stressors and Wellbeing Outcomes
1657 - 1663
2013
7
6
International Journal of Psychological and Behavioral Sciences
https://publications.waset.org/pdf/15188
https://publications.waset.org/vol/78
World Academy of Science, Engineering and Technology
This study sought to uncover the complex role of
stress in the workplace by investigating both positive (eustress) and
negative (distress) stress responses. In particular, the study tested a
mediation model in which organisational stressors (personjob fit and
role overload) influence employee affective wellbeing, both directly
and indirectly through stress responses. Participants were recruited
from retail and finance organisations in Australia and New Zealand,
and asked to complete an anonymous online questionnaire. A total of
140 individuals returned completed questionnaires. The results show
that personjob fit influenced eustress, which in turn had a positive
effect on employee affective wellbeing; and role overload impacted
distress, which in turn held a negative influence on affective
wellbeing. These findings indicate that different organisational
stressors have unique relationships with eustress and distress
responses. Limitations and implications of the study are discussed.
Open Science Index 78, 2013