@article{(Open Science Index):https://publications.waset.org/pdf/14833,
	  title     = {Measuring Perceived Service Quality for Intelligent Living Space Showroom – Living 3.0 in Taiwan},
	  author    = {Ming-Wen Hsu and  Yaw-Kuang Chen and  Che-Ming Chiang and  Shin-Ku Lee},
	  country	= {},
	  institution	= {},
	  abstract     = {This research explores visitor-s expectations of service
quality in intelligent living space showroom – Living 3.0 in Taiwan.
Based on the five dimensions of PZB service quality, a specialist
questionnaire is utilized to establish a complete service quality
evaluation framework for Living 3.0. In this research, analysis
hierarchy process (AHP) is applied to find the relative weights among
the criteria. Finally, the service quality evaluation framework and
evaluation results can be used as a guide for Living 3.0 proprietors to
review, improve, and enhance service planning and service qualities in
the future.},
	    journal   = {International Journal of Architectural and Environmental Engineering},
	  volume    = {6},
	  number    = {12},
	  year      = {2012},
	  pages     = {1121 - 1125},
	  ee        = {https://publications.waset.org/pdf/14833},
	  url   	= {https://publications.waset.org/vol/72},
	  bibsource = {https://publications.waset.org/},
	  issn  	= {eISSN: 1307-6892},
	  publisher = {World Academy of Science, Engineering and Technology},
	  index 	= {Open Science Index 72, 2012},
	}