Nedra Bahri-Ammari, The Effects of Loyalty Program Quality on Word -of -Mouth Recommendations Intentions. journal = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology. April 2012, vol. 64(4). 619 - 628 [viewed 25 April 2024]. Available from: https://publications.waset.org/pdf/14651.