TY - JFULL AU - Rosita Suhaimi and Firdaus Abdullah and Chong Fen Nee and Nurhani Aba Ibrahim PY - 2012/7/ TI - Profit Efficiency and Competitiveness of Commercial Banks in Malaysia T2 - International Journal of Information and Communication Engineering SP - 1276 EP - 1280 VL - 6 SN - 1307-6892 UR - https://publications.waset.org/pdf/1436 PU - World Academy of Science, Engineering and Technology NX - Open Science Index 66, 2012 N2 - This paper attempts to identify the significance of Information and Communications Technology (ICT) and competitiveness to the profit efficiency of commercial banks in Malaysia. The profit efficiency of commercial banks in Malaysia, the dependent variable, was estimated using the Stochastic Frontier Approach (SFA) on a sample of unbalanced panel data, covering 23 commercial banks, between 1995 to 2007. Based on the empirical results, ICT was not found to exert a significant impact on profit efficiency, whereas competitiveness, non ICT stock expenditure and ownership were significant contributors. On the other hand, the size of banks was found to have significantly reduced profit efficiency, opening up for various interpretations of the interrelated role of ICT and competition. ER -