TY - JFULL AU - Liv Gingnell and Evelina Ericsson and Joakim Lilliesköld and Robert Langerström PY - 2012/2/ TI - A Case Study on Product Development Performance Measurement T2 - International Journal of Industrial and Manufacturing Engineering SP - 345 EP - 355 VL - 6 SN - 1307-6892 UR - https://publications.waset.org/pdf/12341 PU - World Academy of Science, Engineering and Technology NX - Open Science Index 61, 2012 N2 - In recent years, an increased competition and lower profit margins have necessitated a focus on improving the performance of the product development process, an area that traditionally have been excluded from detailed steering and evaluation. A systematic improvement requires a good understanding of the current performance, wherefore the interest for product development performance measurement has increased dramatically. This paper presents a case study that evaluates the performance of the product development performance measurement system used in a Swedish company that is a part of a global corporate group. The study is based on internal documentation and eighteen in-depth interviews with stakeholders involved in the product development process. The results from the case study includes a description of what metrics that are in use, how these are employed, and its affect on the quality of the performance measurement system. Especially, the importance of having a well-defined process proved to have a major impact on the quality of the performance measurement system in this particular case. ER -