@article{(Open Science Index):https://publications.waset.org/pdf/12341, title = {A Case Study on Product Development Performance Measurement}, author = {Liv Gingnell and Evelina Ericsson and Joakim Lilliesköld and Robert Langerström}, country = {}, institution = {}, abstract = {In recent years, an increased competition and lower profit margins have necessitated a focus on improving the performance of the product development process, an area that traditionally have been excluded from detailed steering and evaluation. A systematic improvement requires a good understanding of the current performance, wherefore the interest for product development performance measurement has increased dramatically. This paper presents a case study that evaluates the performance of the product development performance measurement system used in a Swedish company that is a part of a global corporate group. The study is based on internal documentation and eighteen in-depth interviews with stakeholders involved in the product development process. The results from the case study includes a description of what metrics that are in use, how these are employed, and its affect on the quality of the performance measurement system. Especially, the importance of having a well-defined process proved to have a major impact on the quality of the performance measurement system in this particular case. }, journal = {International Journal of Industrial and Manufacturing Engineering}, volume = {6}, number = {1}, year = {2012}, pages = {346 - 355}, ee = {https://publications.waset.org/pdf/12341}, url = {https://publications.waset.org/vol/61}, bibsource = {https://publications.waset.org/}, issn = {eISSN: 1307-6892}, publisher = {World Academy of Science, Engineering and Technology}, index = {Open Science Index 61, 2012}, }