@article{(Open Science Index):https://publications.waset.org/pdf/11832,
	  title     = {Improving the Quality of e-learning Courses in Higher Education through Student Satisfaction},
	  author    = {Susana Lemos and  Neuza Pedro},
	  country	= {},
	  institution	= {},
	  abstract     = {Thepurpose of the research is to characterize the levels
of satisfaction of the students in e-learning post-graduate courses,
taking into account specific dimensions of the course which were
considered as benchmarks for the quality of this type of online
learning initiative, as well as the levels of satisfaction towards each
specific indicator identified in each dimension. It was also an aim of
this study to understand how thesedimensions relate to one another.
Using a quantitative research approach in the collection and analysis
of the data, the study involves the participation of the students who
attended on e-learning course in 2010/2011. The conclusions of this
study suggest that online students present relatively high levels of
satisfaction, which points towards a positive experience during the
course. It is possible to note that there is a correlation between the
different dimensions studied, consequently leading to different
improvement strategies. Ultimately, this investigation aims to
contribute to the promotion of quality and the success of e-learning
initiatives in Higher Education.},
	    journal   = {International Journal of Educational and Pedagogical Sciences},
	  volume    = {6},
	  number    = {6},
	  year      = {2012},
	  pages     = {1561 - 1567},
	  ee        = {https://publications.waset.org/pdf/11832},
	  url   	= {https://publications.waset.org/vol/66},
	  bibsource = {https://publications.waset.org/},
	  issn  	= {eISSN: 1307-6892},
	  publisher = {World Academy of Science, Engineering and Technology},
	  index 	= {Open Science Index 66, 2012},
	}