WASET
    M. Arefi and  A.M. Amini and  K. Fallahi,  Drivers of Customer Satisfaction in an Industrial Company from Marketing Aspect.   journal   = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology.
    June 2010, vol. 42(6). 1377 - 1383
    [viewed 25 April 2024]. Available from: https://publications.waset.org/pdf/11547.