Budiyanto and Hening Widi Oetomo, The Effect of Job Motivation, Work Environment and Leadership on Organizational Citizenship Behavior, Job Satisfaction and Public Service Quality in Magetan, East Java,Indonesia. journal = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology. March 2011, vol. 51(3). 277 - 285 [viewed 23 September 2024]. Available from: https://publications.waset.org/pdf/11351.